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"Every thing is perfect except there policy they don’t wanna change the room until Expedia do something."

"Room was spotless and the staff were awesome Nice spa"

"Desk staff were friendly enough but were not expecting me and had no interest in my confirmation number. They asked if we booked through Expedia, but seemed unfamiliar with Orbitz. But they honored the reservation and the price and asked us to sit down (presumably while they get a room ready). The bed is nice and firm and has a real mattress of an Asian variety. The shower is nice and warm and has the Australian-like water-saving head. So you get ok pressure but little water. The hot water...