6/10, Acceptable
Dolores
Viatge en família
1 de nov. de 2025
Què no li ha agradat: Comoditats
The beds & pillows were very comfortable. The fireplace was nice. That's probably the best things we can say.
We did not realize there was no elevator & this was definitely a problem for my husband. The lighting was not good, could barely see the coffee maker which was probably a good thing. When I used a flashlight to see what buttons to touch, I saw how dirty the coffee maker actually was. No bars in the shower prevented us from taking a shower. One of the sinks was clogged and filled up with just a little water flow.
Needing to go to the casino for check-in, ice, coffee pods, whatever, was not convienent. Parking was also not ideal with a long walk from the car to the hotel entrance & then up the stairs. A very kind employee, Mark, helped us up with our luggage. I, a 75 yr old woman, carried everything downstairs when leaving - not fun.
All in all, we would never stay here again. We stayed in Ashland, Or at the Stratford Inn for less than half the price and for exceptionally better amenities, breakfast, and room layout.
We were so looking forward to our stay at your hotel, it was definitely a great disapointment!
Dolores
Estada de 2 nits (oct. 2025)