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The Westwood Hotel Ikoyi Lagos

Alojamiento de 4.0 estrellas

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Comentarios

6,0 de 10

Servicios populares

  • Restaurante
  • Aire acondicionado
  • Servicios empresariales
  • Bar
  • Servicios de lavandería
  • Servicio de habitaciones

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incluye tasas e impuestos
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Políticas

Entrada

Hora de inicio del registro de entrada: 11:30; hora de fin: cualquier hora del día
Edad mínima para realizar el registro de entrada: 18 años

Salida

Salida antes de las 10:00

Instrucciones especiales de entrada

El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento.
La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática

Formas de acceso

Recepción con personal

Mascotas

No se admiten mascotas ni animales de servicio.

Menores y camas adicionales

En este alojamiento se aceptan menores.
No hay camas supletorias disponibles.
No hay cunas disponibles.

Formas de pago

Información importante

Otros detalles

Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.

Información adicional

Alojamiento sin ascensores
Este alojamiento no acepta mascotas ni perros guía.

Preguntas frecuentes

¿En The Westwood Hotel Ikoyi Lagos se aceptan mascotas?

No, este alojamiento no admite mascotas.

¿Cuál es el precio del aparcamiento en The Westwood Hotel Ikoyi Lagos?

En The Westwood Hotel Ikoyi Lagos no hay aparcamiento.

¿A qué hora se realiza la entrada en The Westwood Hotel Ikoyi Lagos?

Hora de inicio del registro de entrada: 11:30; hora de fin: cualquier hora del día.

¿A qué hora se realiza la salida en The Westwood Hotel Ikoyi Lagos?

La salida se realiza a las 10:00.

¿En The Westwood Hotel Ikoyi Lagos se ofrece servicio de traslado desde y hasta el aeropuerto?

Sí, se ofrece un servicio de transporte desde y hasta el aeropuerto.

¿Dónde se encuentra The Westwood Hotel Ikoyi Lagos?

Este hotel de la zona de Ikoyi se sitúa a quince minutos a pie de Club de lanchas Lagos, Lagos City Mall y Museo Nacional de Nigeria. MUSON Centre y Tafawa Balewa Square también están a quince minutos.

¿Puedo cancelar mi reserva de forma gratuita y recibir un reembolso completo?

Sí, este alojamiento ofrece cancelación gratuita con determinadas tarifas de habitación, porque es importante tener flexibilidad. Consulta la política de cancelación del alojamiento en nuestra web para obtener más información sobre las condiciones y las limitaciones.

Comentarios

Comentarios sobre

6,0

6,6

Limpieza

7,4

Ubicación

7,2

Personal

6,0

Instalaciones y estado del alojamiento
6 comentarios de un total de 32 con una puntuación de 10 - Excelente
9 comentarios de un total de 32 con una puntuación de 8 - Bueno
5 comentarios de un total de 32 con una puntuación de 6 - Normal
3 comentarios de un total de 32 con una puntuación de 4 - Mediocre
9 comentarios de un total de 32 con una puntuación de 2 - Horrible

Comentarios

Verificado

2/10 Horrible

Melly

Aspectos negativos: Personal y servicios
The staff said I had a meal and was billed to my room when I didn’t. I had to pay for a meal neither my guest nor I had.
Se alojó 5 noches en marzo de 2020
Verificado

4/10 Mediocre

Viajero verificado

I didn’t like the fact that this is the second time I am staying at the hotel The first time I booked a superior room and was told that is a standard hotel room. The second time I booked a double superior spending more on Expedia and was also told at check in that double superior and superior are the same thing as standard I room whilst checking in. Very disappointed.
Se alojó 1 noche en febrero de 2020
Verificado

2/10 Horrible

Viajero verificado

Aspectos negativos: Limpieza, personal, servicios y instalaciones y estado del alojamiento
The surrounding and landscape is good. Car park is okayvtoo
Se alojó 1 noche en febrero de 2020
Verificado

10/10 Excelente

Winnie

Aspectos positivos: Limpieza, personal y instalaciones y estado del alojamiento
Building is old, but well kept. Very clean. Professional staff, the courtesy of the staff is contagious. Good food.
Se alojó 7 noches en enero de 2020
Verificado

2/10 Horrible

Viajero verificado

Aspectos positivos: Personal
Aspectos negativos: Limpieza, servicios y instalaciones y estado del alojamiento
The building was falling apart I had to be moved three times. The smell was very nasty, I needed to ask twice for my shower to get cleaned. A random person kept knocking on my rooms door until I told her she had the wrong room. The manager forgot to lock my door and I walked into the room without a key after going for a meeting for over 7hrs. The list goes onnnn. On my last day I had to speak to the General Manager he was nonchalant about the whole experience. It seems to be a common feedback. He did however waive my room upgrade fees. I hope to be back next time provided major renovation are completed on the rooms and amenities. Other than that the staffs are excellent especially Ufoma at the reception, she is fabulous!!! And it is a great location for businesses.
Se alojó 10 noches en octubre de 2019
Verificado

4/10 Mediocre

Nora

Aspectos negativos: Limpieza, personal, instalaciones y estado del alojamiento y comodidad de la habitación

Run, Horrible experience

Hotel refused to honor the reservation with the included breakfast that I paid for despite showing it to them and having a Rep from Hotels.com call them. Manager Rotimi lied and said we were given the booked room. Had to make Hotels.com do a 3way call and of course they found out he was lying. Room was advertised as king sized bed with breakfast and free WiFi. We were given a double bed and told no free breakfast. Day 3 of the 6 nights booked and they finally changed the room from a double bed to a bigger room but same sized bed. Room smelled of mold, toilet was dirty but at this point we’ve had enough. I would NEVER recommend this hotel to anyone. Plus they don’t look like the pictures. Pictures are so deceiving and the staff is RUDE!!!!
Se alojó 6 noches en mayo de 2019
Verificado

2/10 Horrible

Viajero verificado

Aspectos negativos: Limpieza, servicios y instalaciones y estado del alojamiento
For the price that this hotel charges, they provide very terrible services. First of all they did to find my booking and gave me a room lower than the one i paid for. Stayed for 5 days and no one bothered to correct this. The rooms are not the best, I had insects in my room every night, the only thing that worked was the hot water. Their breakfast is horrible, their restaurant food is crazy expensive and the entire hotel felt stuffy. Booked for 6 members of my company and every had sme complaints! This hotel needs a new management!
Se alojó 4 noches en mayo de 2019
Verificado

10/10 Excelente

Viajero verificado

Aspectos positivos: Limpieza, personal, instalaciones y estado del alojamiento y comodidad de la habitación

Awesome place....loved it

Great place and welcoming people...
Se alojó 2 noches en septiembre de 2018
Verificado

8/10 Bueno

Viajero verificado

Aspectos positivos: Personal
Aspectos negativos: Instalaciones y estado del alojamiento

convenient and safe

Old room a lot of equipment spoilt . Need to check once checking in
Se alojó 4 noches en julio de 2018
Verificado

2/10 Horrible

Viajero verificado

Aspectos positivos: Personal
Aspectos negativos: Limpieza, instalaciones y estado del alojamiento y comodidad de la habitación
Rooms with mold and falling apart. Changed rooms 5 times. Food normally cold, rediculusly over priced, and bland. Only good thing - staff very friendly.
Se alojó 15 noches en mayo de 2018
Verificado

8/10 Bueno

Viajero verificado

Aspectos positivos: Limpieza, personal, instalaciones y estado del alojamiento y comodidad de la habitación
Amazing and well organised staff
Se alojó 1 noche en mayo de 2018
Verificado

10/10 Excelente

Viajero verificado

Aspectos positivos: Limpieza, personal, instalaciones y estado del alojamiento y comodidad de la habitación
Very nice hotel, no complaints.. Staff is excellent!
Se alojó 2 noches en mayo de 2018
Verificado

2/10 Horrible

Customer

Aspectos negativos: Limpieza, personal, instalaciones y estado del alojamiento y comodidad de la habitación

Poor Maintenance

Lot of mosquitoes, not clean. Room facing street so lot of noise.
Se alojó 2 noches en mayo de 2018
Verificado

8/10 Bueno

Viajero verificado

Aspectos positivos: Limpieza, personal y comodidad de la habitación

Friendly staff but nickeled & dimed for everything

This is my second time staying there and there is always a maintenance issue - - either the AC not working, TV or the fridge in this case. They need to invest more of their money in maintenance. The food is also a little overpriced, and I don't like that the complimentary breakfast is only for one person in the room...in other countries if you get a complimentary breakfast it is for at least two guests, and in the US it's for all who inhabit the room.
Se alojó 2 noches en junio de 2017
Verificado

10/10 Excelente

Viajero verificado

Aspectos positivos: Limpieza, personal, instalaciones y estado del alojamiento y comodidad de la habitación

Hi

Cool area
Verificado

6/10 Normal

Kenny

Disappointed... could be better.

I stayed here the second time in three months and I regretted my stay. First the rooms are a disappointment and maintenance seem low. For the brand you would expect more. The noise from the busy road distort the essence of a restful night here (I figure this may not be applicable to all the rooms in the hotel). The breakfast is only for one person and that's not stated anywhere at the point of reservation. And the response of the dude who presented himself as manager was appalling. However some of the staff are great and demeanor fantastic. We not be staying here any longer.
Verificado

8/10 Bueno

Ngozi

Aspectos positivos: Limpieza, personal, instalaciones y estado del alojamiento y comodidad de la habitación

A Pleasant Stay

I was making a last minute search for a hotel in Lagos when I saw the Westwood Hotels on Hotel.com and decided to give it a trial. I was pleasantly surprised. I had a room on the ninth floor with a partial ocean view. The room was clean and the staff were exceptionally warm. I initially booked for one night but had to extend it to three more nights. The breakfast was good and the environment was calm. I had easy access to my place of meeting on the mainland through the 3rd mainland bridge. I enjoyed my trip and will definitely use the facility again on my next trip.
Verificado

6/10 Normal

Captain Nat

Aspectos positivos: Limpieza y personal

Lagoon View

Location of this tidy hotel is great with proximity and easy access to the business and entertainment districts. Only surprise was the 30 mins delay at the reception where payment through my charged Master card could not be confirmed. Staff were pleasant and appeared competent and my 2 nights stay went without any further discomfort. Lift with capacity for 4 was small and uncomfortable even with only 2 inside. This is one of the smallest standard rooms I have ever stayed although room was clean and bed comfortable. Room service was prompt and staff pleasant. Lobby and waterfront bars have excellent views of the Lagos Lagoon and offered cosy relaxation in the evening. Nice bar was well stocked. I'll stay here again.
Verificado

4/10 Mediocre

Viajero verificado

Aspectos negativos: Personal y comodidad de la habitación

Location is Ok.. But Rooms too small

Location good.. But Rooms too small
Verificado

2/10 Horrible

Viajero verificado

Aspectos negativos: Personal, instalaciones y estado del alojamiento y comodidad de la habitación

horrible service

this was a very horrible service, the power went off several times and did not come back in good time. water unavailable in bath until very late,service generally poor
Verificado

8/10 Bueno

CJ

Aspectos positivos: Limpieza, personal, instalaciones y estado del alojamiento y comodidad de la habitación

excellent business hotel/great customer service

The location for business purposes was excellent and the customer service outstanding. The reception staff was very helpful in preparation of the stay and arranged airport transfer. The quality of Protea hotels is always satisfactory.
Verificado

2/10 Horrible

Giles

Aspectos negativos: Limpieza, personal, instalaciones y estado del alojamiento y comodidad de la habitación

Awful!!!

Not a nice hotel! Poor service, we had our room changed when we checked in as water from the air conditioning unit leaked unto the bed. The replacement rooms phone wasn't working, we reported this immediately and it took the management another day to get round to offering another room. The staff are poorly trained, service is very bad and as our consequence we didn't enjoy our short stay. My advice; Avoid this hotel!!
Verificado

8/10 Bueno

Edward

Aspectos positivos: Limpieza, personal y instalaciones y estado del alojamiento

Pretty good

This was my first stay at this Hotel. I've stayed at other Protea Hotels in Abuja and so my expectations were pretty high. Overall, I would recommend it. I liked the location, one can get to either the Lagos mainland or Victoria Island without difficulty. The room was nice - I thought perhaps a shade below the Protea standard that I'm used to. A few things sort of niggled at me. For example the TV was to wide for the space where it was supposed to fit and so had to be slanted at an angle, and the room safe was not bolted down. The bed though was comfortable (which is really important to me) and the food in the restaurant was excellent - if the weather permits, make sure you seat outside because the hotel is right beside the Lagoon. The staff were friendly and helpful and responded very quickly when needed. The wifi worked which I cannot say for some other Proteas I've stayed at, so that was great. On a scale of 1 to 5, I'd give it a 3.5.
Verificado

6/10 Normal

Viajero verificado

Se alojó 1 noche en marzo de 2020
Verificado

10/10 Excelente

Viajero verificado

Aspectos positivos: Limpieza, personal, servicios y instalaciones y estado del alojamiento
Se alojó 2 noches en febrero de 2020