6/10, Acceptable
GARY
Viatge en família amb nens petits
14 de juny de 2025
Què li ha agradat: Neteja
Què no li ha agradat: Estat de l’allotjament i instal·lacions
Clean but Poorly Maintained – We Left a Day Early
What We Liked:
Bananas at breakfast were fresh and probably the best part of the “continental” offering.
On a lighter note — no roaches, no mold. So that’s something!
What Went Wrong:
In the first room, the tub wouldn’t plug — so no one could take a bath. Not a big deal for everyone, but frustrating for families traveling with kids.
Staff moved us to another room where the AC worked, but leaked water all over the floor.
We had to request towels to mop it up ourselves. Meanwhile, the AC made loud grinding noises like it was on the verge of blowing up.
The refrigerator added to the noise with a constant hum. Thankfully, we brought box fans from home, which helped us sleep through it.
When we asked for extra blankets, we were told we’d have to wait — because the only set of supply keys was off-site with another employee. We didn’t get blankets until the middle of the night.
Breakfast was nearly nonexistent — stale muffins and little else. If you’re counting on a hot or hearty meal, you’ll need to head elsewhere.
The noise and discomfort finally pushed us to leave a day early. Unfortunately, we were still charged for the night we didn’t stay, with no offer of compensation.
This place has potential — the staff was polite and the room was at least clean — but poor maintenance, excessive noise, and a lack of basic service made the stay miserable. Until significant improvements are made, I’d recommend staying elsewhere.
GARY
Estada de 5 nits (juny 2025)