2/10, Horrible
Venecia
Viatge en família amb nens petits
25 de juny de 2025
The property needs a lot of renovations. It is very run down. The images does not match the property at all. There were several things that went wrong during our stay. When we arrived there was no reception desk or front desk. There was someone fixing something and one of the employees called him to help us. Secondly its stated that breakfast was free but that was not the case. There was definitely a communication misunderstanding. We asked the waiter whats on the menu and we ordered then they charged us and stated the items ordered wasn’t free when that was not discussed. Then they demanded we pay or they will take it out of the server’s pay check. There were so many mosquitoes and we were constantly being bit. Thirdly, the hotel decided to fumigate to get rid of said mosquitoes but not only did they fumigate outside but they fumigated inside of our rooms while we were in them. There was so much smoke we could not see or breathe. You could literally smell the toxins and they were telling us it will go away in 20 minutes. The smoke didnt start to disappear till after an hour after we open the door and blasted the ac to get rid of the smoke. The manager did not even try to help, he was just fixated on its to get rid of the mosquitoes. We were standing outside in our pajamas because we could not stay inside the room. Lastly there was no hot water. I definitely do not recommend and I will definitely not be going back. By far the worst experience I have ever had.
Venecia
Estada de 2 nits (juny 2025)