Vacaciones en Ksar

Está muy bien ubicado, aunque el aparcamiento tiene que ser fuera, en la calle y la localización no es fácil. El alojamiento es precioso y muy satisfechos con la atención recibida. Sin mucho tiempo nos gestionaron una sesión de masaje , muy buena, por cierto. El desayuno correcto.

This is a hotel that happily ruins your holidays by canceling your reservation the night before your arrival. The reservation was made and paid two months in advance. Booked in February 2026 for two nights in May. Villa with private pool, around €1,500 paid in full upfront. I built a side-trip around it: round-trip flights from Tunis to Tozeur. The Mora was the whole reason to fly there. On the evening of 18 May, the day before check-in, a message appeared in the Hoteles.com app. Not a call. Not an email. A booking-app message citing 'force majeure', claiming they could not honour the second night. When I called the next morning, it turned out the message was wrong: they could not honour either night. Three months of notice from me. Eighteen hours of notice from them. Through an app. With inaccurate information. Only after several angry phone calls did they agree to rebook us, to a cheaper hotel 450 km away, leaving our flights to Tozeur with no purpose. The General Manager then wrote a polished email of 'deepest apologies' and promised in writing to refund the flights. I sent bank details that day. The refund never arrived. Follow-up emails are ignored. The one written commitment they made was quietly walked back. This is not bad luck. This is how they behave the moment they are under pressure. If you are considering The Mora for a honeymoon, anniversary, or anything you cannot easily rebook, think very carefully. There are better properties in Tunisia.

Je n'ai jamais rien vue d'aussi beau comme hôtel ! grandiose et magique! L'environnement est à couper de souffle, le service extraordinaire, la nourriture également ! Je regrette de ne pas avoir pris deux nuits....une nuit c'est pas assez! Je recommande à 1000%!

Authentic local decor, a quiet oasis after spending time in Tunis and Sousse. Very peaceful and tranquil. Large room for the 3 of us. Our daughter had her own room and bathroom. Very nice staff and breakfast was very delicious. A good location for us to get to the Sahara desert to check out all the attractions that it had to offer.