2/10, Horrible
Stephanie
Viatge en família
12 de nov. de 2025
Què no li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions
Days Inn and Wyndham Hotels should be ashamed of themselves
Either the brand isn’t doing their routine Quality Assurance audits or worse, they are and decided this hotel is okay to continue operating. We booked two rooms for a Friday night stay. I’m going to bullet point the all the issues because no one likes reading a super long paragraph.
- FIRST- PHOTOS ON WEBISTE ARE PHOTSHOPPED. The property looks nothing like the photos, and this should be illegal.
- At check-in the extremely uninterested front desk agent wearing her air pods told us she didn’t have first floor room for my mother-in-law. When I asked why my MIL needed a first-floor room since we didn’t request it, she said “ because clearly she is old”
- The first king room we were given smelled like a pack of cigarettes, so I went back to change rooms and received even more attitude from said front desk agent who gave us a 2-queen room instead which is not what we reserved.
- Rooms were disgusting.
o Stained linens
o Mold under the bed
o Broken hairdryer and luggage cart
o Dirt and grime all over the walls
o Missing lightbulbs
o Grime and debris stuck to the bedside table
- I left my glasses at the hotel, which was clearly my fault, but when I called the hotel around 8am the next Friday when we were heading back through Knoxville again. The GM answered the phone and said he would look and call me back by 9:30 am. Needless to say, I never received a call back.
Stephanie
Estada d’1 nit (oct. 2025)
