2/10, Horrible
Peter and Cindy
8 d’ag. de 2025
Què no li ha agradat: Personal i servei, comoditats
There was no one at front desk. Other people were waiting We waited for over a half hour. I walked the whole property and no one around. Very insecure if I could take the elevator and walk floors. We picked up the phone and called both numbers that were left on front desk but they both went to busy. I also called the hotel number and no answer. We left. But every hour I called the property and no one answered. At 10 pm I got a call asking if I was coming. I explained I was there and they were not. The person told me 3 different stories of where she was. One doing laundry. I checked the laundry room. Next she said checking pool chemical. I was at the pool. There were 3 children with a women in the pool. Next she told me she was looking for kids running in the hall. I saw no kids when walking the halls. I would hope for a full refund. But she told me would have to speak to manager. Poor management lack of security
Peter and Cindy
Estada d’1 nit (ag. 2025)
