Vacaciones en Khodzha-Akhrar

Personal muy amable, restaurante con precios Europeo y no segun lo disponible alrededor mucho mas económico

ホテルは改装工事中で、営業しているのか少し不安になるような佇まい。入口も脇から入る形で、ホテル前の道路も工事中のため、車が入れない状態でした。 部屋に入ると、ベッドにはシーツが敷かれているだけ。掛け布団は棚の中にあり、自分でシーツをかけるスタイルなのか、単にベッドメーキングがされていなかったのかは分からず……。 マットレスの寝心地もいまひとつで、部屋にお水の用意もありませんでした。 さらに、宿泊税は米ドルの現金払いのみ。 改装工事が終われば、また印象が変わるのかもしれません。 ただ、現時点では、残念ながら積極的におすすめするのは難しいホテルでした。 旅先のホテル選びは、実際に泊まってみないと分からないこともありますね。

I had a very disappointing experience at the Continental Hotel in Samarkand during checkout. My sister unfortunately lost her room key card, and the receptionist immediately told us we had to pay a $30 fine. I asked him to show me the hotel policy or any written terms stating that a lost card carries a $30 charge. He could not provide anything. When I questioned the charge, his behaviour became increasingly aggressive. I asked to speak to the manager so we could resolve the matter properly, but he refused. He then began shouting at me. I explained that I had a taxi waiting outside and a train to catch, but instead of trying to resolve the issue professionally, he continued to argue. What was particularly concerning was that the amount suddenly changed. The original demand was $30, then it was reduced to $20, and eventually to $15 after I continued refusing to pay a charge that had not been supported by any policy he could show me. I eventually paid the $15 reluctantly because I was under severe time pressure and did not want to miss my train. I paid because of the circumstances, not because I accepted that the charge was justified. The issue is not really the $15. It is the way the situation was handled: an unexplained “fine,” no policy provided, refusal to let me speak with a manager, a repeatedly changing amount, and aggressive behaviour towards a guest who was trying to leave. My advice to future guests is to avoid this place at all cost. It’s run by gangsters.

chambre propre, personnel accueillant, petit dejeuner correct, un peux loin du centre historique.

Personal atento y servicial. Desayuno muy completo. Habitación limpia.