4/10, Deficient
Emilia
Viatge en parella
20 de set. de 2025
Què no li ha agradat: Comoditats
Unfortunately, we did not get to enjoy this property, even though I had chosen it after much research and was really looking forward to our stay. On the morning of our check-in, I was contacted and told that our room had been damaged and that we could no longer stay there. While the hotel did arrange for us to stay elsewhere, it felt like they simply moved us along without much care for how disappointing this was. We were given no real choice, and if we had been notified earlier, we would have looked for something else in Interlaken or even adjusted our travel plans.
The hotel we were placed in did its best to make the transition smooth, and the staff there were kind and understanding. However, it was not a hotel we would have chosen for ourselves. While it offered beautiful views, the rooms and lobby were very dated, and the exterior of the building was one of the least appealing in all of Interlaken, giving off a businesslike vibe rather than the charm we were hoping for. In the end, we were thankful to have a roof over our heads, but we left feeling very disappointed that our original hotel did so little to help us beyond booking another place.
Emilia
Estada d’1 nit (set. 2025)
