Vacaciones en Basse-Terre

Chambre pas propre, payé le double par rapport à mes collègues Wifi impossible en chambre Queue au petit déjeuner pour avoir un œuf au plat ou omelette Sur 21 jours une seule bouteille d’eau offerte Impossible d’avoir un verre correct au bar Caution très cher pour avoir une serviette Place de parking complet Enfin j ai déjà vu des 1 étoile en mieux en comparaison.

Der Pool könnte etwas größer sein. Trotzdem reicht er aus. Whirlpool ist eine schöne Abwechslung. Tolle Aufteilung mit Küche, Ess und Wohnbereich einerseiits, sowie 3 Poolhäusern. 2 dacon sind mit einer Verbindungstür verbunden.

En la página web puedes ver el texto en cualquier idioma, pero, sorprendentemente, en el hotel no hay nada en otros idiomas distinto al francés, ni siquiera en inglés. No traducen ni la carta del restaurante, ni el libro con instrucciones del hotel que hay en la habitación, ni nada de nada. Para colmo, no siempre en recepción hay una persona que hable inglés. Aunque el hotel no está mal, el precio pagado no está demasiado compensado, la expectativa que tenía era más alta de la realidad. Necesario alquilar un coche para moverse por la zona. El wifi tenía poca cobertura en la habitación, y uno de los días dejó de funcionar.

Accueil et service exceptionnel, très beau cadre. Restaurant et petit dejeuné d'excellente qualité. Chambre très confortable et spacieuse.

Pros: * super friendly staff * good location Cons: * no restaurant - the hotel emailed us 6 times before our stay. Not a single time did they let us know their cook had quit so they closed the restaurant. This was one of the reasons we had picked this hotel. * no AC - the air conditioner wasn't working in our room with 90F weather. As it blew hot air, I turned it off and asked them to fix it. So insulting, they told me it worked, I just had to find the remote and turn it on! So I called them again, day 2 of no AC. Then they realized it wasn't working. They said it'd take a week for someone to come fix it, so I was lucky there was a small AC in the entrance of the room, I just had to blast it super cool so some cold air could come to the bedroom. After 5 days I was offered to switch room, a little late as we were about to leave. * no basic toiletry - no big deal, but beware you need to being your own shampoo and hair conditioner. Can't remember last time I stayed at a hotel that did not provide these basic toiletries. * clean your own dishes - with the restaurant shut down, at least there was a small kitchenette. But... not only don't they do the dishes, if you don't wash your own dishes, they charge you 50 euros for it! At a 4 star hotel with no restaurant?!? * from day 1 I tried to book a pedicure. Took 3 days to get an answer, which was not possible. This place is ridiculous and not worth its 4 stars. The kindness of the staff saves it from a 1 star review!