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"Amazing family lodge - nice facilities did go in off season but was very welcoming and easy to deal with! Plus very close to Goryu"

"My partner and I had the most amazing time at Ember Lodge in Hakuba! The staff were so welcoming and the service was incredible. Mike and Leo organised a pick-up and drop off service for us. Breakfast cooked and served to us each morning with an option for a cooked dinner as well which was delicious. The location was perfect too, only an 5-10min walk to the ski lifts. Already looking to book another trip here!"

"K"

"We loved our stay here. Shuto and Yuya were excellent hosts. This place definitely gives off hostel/community vibes however you get the comfort of your own room. Convenient location. It’s hard to get around town if you don’t have a car but there are a few shuttles running throughout the day. "

"寧靜的鄉村體驗"

"We have a good and family style stay, good stay with driving and close to ski center."

"The place is really nice. We would love to come back some time again for trekking. And thank you Tosh for dropping us in the railway station. "

"Great staff, tidy accomadation,comfy beds and great location"

"Amazing, has to be the best place to stay in Hakuba"

"Perfect location!"

"キッチン用品などの備品が最新で ひとつひとつが清潔にされていました！"

"Everything was perfect about this hotel. Great location, clean ,comfortable, spa, breakfast... We had a rental car issue and the staff jump in and took care of everything, simply amazing. "

"高齢の両親を連れていたので、宇奈月駅とホテルの送迎はとても助かりました。お部屋も広く、窓からの眺めも最高でした。また、施設全体も清潔で気持ち良く過ごすことができました。"

"極為親切且獨特的下午茶點與晚上的燒酒，一定不能錯過!"

"駅から徒歩で行けて、風呂も広くてよかった。 夕飯のバイキングのメニューがもう少し豊富だと嬉しい。 朝食は素晴らしかった♪"

"Amazing property! Loved the onsen and family owned feel. "

"露天風呂が少しぬるかった"

"The room was very large, the hotel overall was very new. Great balance between catering for children and adults. The restaurant was very modern and spacious with a great view of the forest. The dinner and breakfast had a great range of really good food. The onsen was modern and the view from the outside onsen of the forest was very relaxing. "

"We absolutely loved our stay at the Chalet. The Hosts were so friendly and helpful, and the accommodation was beautiful and spotless. Highly recommend!!"