2/10 Horrible
Devin
Viaje en pareja
14 de ene de 2026
Aspectos negativos: Limpieza y servicios
The room smelt horrible upon our arrival. There were no other rooms available due to the busy ski season. The staff used fans and febreze to try to remedy the situation while we waited in the lobby for a few hours for the room to air out. By the time we were heading to bed the room had aired out a bit but the smell still lingered so we had to sleep with the window open in 25 degree weather. The next day we skied and when we came back around 5 PM the smell was still lingering. We couldn’t bear to spend another night with the smell and they didn’t have another room for us so we had to find accommodation elsewhere. We asked for the second night to be refunded and have still not received any update from the hotel staff. I would give it 0 stars if possible. We paid close to $500 per night to stay in a smelly room and the management did nothing to help remedy the situation.
Devin
Se alojó 2 noches en diciembre de 2025