10/10, Excel·lent
Paula, Auckland
Viatge en parella
16 de juny de 2025
Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions
From the moment the doorman opened the door and got our bags out of the taxi, we were pampered. We got there at 9.30am after taking the night train from Hanoi to drop our bags off. We knew check in wasn’t until 2pm and were ready to hit the streets. After a beautiful welcoming drink they then informed us that our room would be ready in 20 mins. So we were settled in our room by 10am. So kind of them. Half and hour later we got a complimentary plate of fruit and the next doorbell ring was a beautiful little plate of a few chocolates and cashews. The room we had was a 1 bedroom suite on the 10th floor. It had everything- beautifully laid out. The most amazing high pressure shower and a separate bath. Bed was to die for. Sooo soft. We stayed 2 nights and didn’t want to leave. The breakfast was one of the nicest I’ve ever had. The whole range from European, Vietnamese, beautiful range of fruits, pastries, everything you would want for a cooked breakfast etc. They had a gluten free station. Staff were constantly being super helpful - just a fabulous way to start the day. The pool is great- good opening hours. We had dinner in the hotel on the 1st night. They have a free jazz band playing from 4.30pm, so after being entertained, we went into dinner. We were the only ones utilising the restaurant and jazz band- with about 4 staff to ourselves. Food was nice but not the best meal we have had in Vietnam. The service was outstanding!! Felt like royalty 😍 Thank you to all the staff!!
Paula
Estada de 2 nits (juny 2025)