4/10, Deficient
Kenneth
Viatge en família
17 de des. de 2025
Què no li ha agradat: Neteja
When we got to our room it just wasn’t clean but we didn’t complain. Holes in the comforter, dingy towels There are not enough towels, we go downstairs and get more. Then we realize there are no sheets on the beds at all, call down, and tells us to come get them and we have to put them on ourselves. So two trips downstairs.
Then worst part, we get to the hand towels, they were covered in dirt, looked like nasal drainage and more. We have to go back downstairs to show these and she immediately moves us to a different room. She then tells us this is a room the employees use and must not have been cleaned. Then why put us there at all? So after unloading everything and dragging it upstairs we move to the other side of the building downstairs, all after 9:00 pm. The second room was a completely different clean nice room. Different bedding and all. The staff was friendly, and no problems there. Just please do not put guests in the employee room.
Kenneth
Estada de 2 nits (des. 2025)