This socalled 4star Hotel, is in our opinion not a 4 star. The cleaning was not very good, very dusty in the room, broken tiles in the bathroom, no changing of drinking glasses, bottom sheet didnt get changed, the floor didnt get washed all week. The area around a plug socket was broken so wires were visible. There were not many toilets in the public area for the amount of guests. The Food was super fine, except the things there were supposed to be warm, was not. BUT the pool was AWESOME.. The LOVELY staff was amazing. Especially "George" in the reception and Christina in the pool Bar. So happy, friendly, good humour, great at telling info about what to see on Crete. They really made the stay perfect :D So overall, we would give the Hotel itself 2 Stars, but George and Christina 5 stars.
