Viatges a Casc antic d'Herceg Novi

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Fantastic staff and service! Helpful in every way possible. Great location and easy access 10/10

Very good hotel!

Customer service was very hit and miss. While some staff were friendly and professional, others seemed uninterested, often offering no greeting or smile. The complimentary boat service to the port was poorly managed. We arrived at 6:50 pm, within the advertised 6:00-7:00 pm operating hours, but the boat had already left. The next day, we arrived before 6:00 pm and it was already full. 2 friends of the skipper pushed their way to the front and jumped on the boat so we ended up squeezing onto an overcrowded boat for the 10-minute trip. It was also disappointing that hotel guests had to pay for basic sunbeds, as the free ones were usually taken. Reception arranged a private taxi that cost €45 for a 20-minute journey into town. The next day, I specifically requested a metered taxi for the same trip and it cost only €25. A more transparent approach would have been appreciated. Breakfast was below average, with dried-out food, overripe fruit, and unhelpful staff making even a hot drink difficult to order. Overall, the hotel has some positives, but inconsistent service, poor communication, extra charges, and disappointing breakfast quality detracted from the experience.

Billederne lyver ikke ! Det ligger direkte ud til stenstrand og lejlighederne er meget store og rigtig pæne. Et rigtig fint valg til prisen ! Der var dog noget vi burde have vidst; Afstand til lufthavn er angivet i gå tid. Vi tog tid og i bil med 30 km/h, tager det ca. 2 1/2 min. Meget Larm ved fly afgange ! Vær opmærksom på at beliggenden er ved en fjord og i bunden af en fjord. Det betyder mudderet havbund og søgræs (ikke så lækkert som frisk hav vand). De nævnte restauranter ligger ud til hoved vejen med konstant tæt trafik. Mindre attraktivt! Men gå tid til Tivat, her er mange muligheder. Max gå tid ca. 20. min.