6/10, Acceptable
Kimberly
Viatge en família
9 d’abr. de 2026
As soon as I entered the main doors my jaw dropped as I was NOT expecting the hotel to be under renovation(s). Had I known, I would had booked elsewhere.
We stayed in room 605. Just above the pool area. The room had a very heavy smell of chlorine to which I got a headache.
Upon entering the room there was dust in areas and the fridge was dirty.
The toilet seat was stained and there was urine spots under the seat.
The elevators were very dirty with stains on the walls and ceilings.
I understand the hotel is undergoing renovations, but renovations/clean are two different types of work.
There was no wifi included, because I am not a Diamond member and the reservation was not booked directly with the hotel but with Expedia.
I did contact front desk to which I was then given a promo 2026 to enable free wifi. Which hotel in 2026 DOES NOT have free wifi included?
I have never encountered no free
The area getting off the elevator was not very welcoming. There were microwaves on the floor in the hallway and the mirror was dirty.
For a Hampton. I was extremely disappointed.
I would not recommend this location.
I was not even given a receipt nor asked for my email address like most ask/confirm( even through Expedia). I had to call to request my receipt.
Check in was easy and the front desk agent was pleasant and welcoming. I hate to leave bad reviews, but I was quite disappointed with this stay!
Kimberly
Estada d’1 nit (març 2026)


























