The shower is a serious health & safety hazard as entire floor of the shower is extremely (no exaggeration) slippery + I nearly slipped + fell several times despite being careful.The man at reception on check out said the hotel was aware of this issue + had removed mats in the showers as they were old needed to be replaced, but that only myself and one other person had raised the issue so far. I told him that it was a serious hazard + that someone could get badly injured, but he did not acknowledge this + kept telling me that only myself + one other person had raised the issue, which is irrelevant as it is still a very serious hazard. I also told him that on the morning of the checkout I heard two men talking loudly for long periods of time from my room + he didn´t apologize for this, despite knowing that he had been one of the two men + only said that the door to the corridor had to be kept open as it is a fire door. I mentioned that it was surprising + inconvenient that a hotel calling itself four star and which is expensive had no fridges in the rooms + he said that the rooms used to have fridges but due to cost of maintaining them, as they kept breaking down, they were removed from the rooms. He also told me another reason why they were removed is to discourage people buying alcohol such as beer + white wine from outside the hotel to discourage drinking. I said, but you have a full bar right at the entrance! He said yes, but it´s good for selling. Also,no phones in rooms.
