8/10
The person on the reception did not speak well neither English, nor German, and it was impossible to understand her. Rooms were mixed up (even though I clearly discussed on the phone that best room is for the bride), instead all luggage were carried in the wrong room. No drinking water bottles were provided in the most expensive room of the whole hotel, which is ridiculous. When we called and asked to order some, we were told to go to the bar and ask for it ourselves. That was only after the person on the phone finally understood what we wanted, because again, neither English nor German was working. The rooms were clean and beautiful. Those with the view really had a great overlook over the lake.
Anna
Estada d’1 nit (maig 2025)
