2/10, Horrible
Adam
Viatge en parella
11 de set. de 2025
I cannot warn you enough to NOT stay at this property. On July 4, 2025, they mistakenly charged me $2,202.44. I called them, and they admitted their mistake. They told me I would get a refund on my card in 10 - 14 days. It is now Sept 11, 2025 and counting, and I still do not have my money back. I have called several times, and Expedia has also tried to help by calling them several times. Each time, they admit their mistake, promise they will be issuing a refund that day, and I will of course receive it in another 10 to 14 days. We have been told that 4 times now, and nothing has been done. I strongly advise you to choose another hotel. This one has zero integrity and zero urgency to help someone recover over $2,000 that they admit they mistakenly charged me. I know I will never return to this property.
Adam
Estada de 8 nits (jul. 2025)