6/10, Acceptable
Chris
Viatge en família
23 de set. de 2025
Què li ha agradat: Personal i servei
Què no li ha agradat: Neteja, estat de l’allotjament i instal·lacions
This property is very run down. The carpet in the hallway was pulled up in areas and there was a lot of debris in the hallway like it hadn't been vacuumed or picked up in a long time.
There was a strange substance dripped on the floor of our room too. Don't want to know honestly. But other than the floor, the room was clean. We ran out of TP and had housekeeping come in one day and they didn't replace any of it but straightened up the towels and made the bed. We got some from the front desk on our own.
Every time we came back to the room one or both of our key cards was deactivated. We got to the point where we would come back from our day and just went to the front desk to get new keys. We replaced one or both of our keys 8 times in the 3 days we were there. The staff was super friendly and helpful. The staff is for sure the highlight of this property.
The shuttle to Disneyland is a great help too. But on weekdays the last one comes 15 min before the park closes so that was a little annoying for those of us that wanted to stay the whole day.
We stayed here because it was what our kids could afford but next time we may help them out a little to upgrade to a bit nicer place.
Chris
Estada de 4 nits (ag. 2025)
