"The room was the only clean part of this hotel. The staircase was disgustingly dirty and smelled like dog urine. All the carpets were filthy. We tried to only stay one night and they said it was too late to cancel the other nights. We were stuck there. The breakfast was good and the breakfast staff was helpful and kept that section clean. This property needs a re do in the common areas."
"The room was very hot after check-in. The front desk personnel were very unfriendly hen informed about the air conditioner not working. Room temperature noted on the room thermostat read 80 degrees. Resetting the temperature down for cooler air did not help. There was no one else at the Check-in counter but the two staff members of the hotel present were not welcoming. We were told to "wait, awhile."
After the front desk personnel were notified of the situation and were asked if another...