8/10, Bo
Amy
Viatge en parella
20 de nov. de 2025
The room was clean and very nice. The dinner and breakfast in the restaurant were good. Their airport shuttle was easy to use. We stayed one night between flights into and out of Frankfurt. They originally gave us only one key, which you have to put in a slot in the room to turn on the lights. We had two adults in the room and needed a second key. They didn't seem to understand that we wanted two working keys for the room. When they gave my partner a second key when he asked, the first key was deactivated. I stayed and ate at the restaurant and my partner went into the city. When I tried to get back in the room, my key wouldn't work to unlock the room. It was easy to get it reactivated at the desk, but then when he got back, his key wouldn't work. Luckily I had anticipated that and listened for his knock to let him in the room. It wasn't a big problem, but was a minor inconvenience. It might have been a language barrier issue. The front desk staff spoke English; my partner speaks a little German, but had to explain in English. Every other hotel we stayed in in Germany automatically gave us two keys. Despite that minor issue, we had a nice stay at the hotel.
Amy
Estada d’1 nit (nov. 2025)































