"Great staff!"

"The update is nice and noticeable from our previous stay."

"What a wonderful historical charming hotel full of character. The owners go above and beyond to make you feel at home. Highly recommend staying here if you are in the Fort Scott area."

"It was quiet for the most part. And the staff is always nice when I stay."

"I appreciate the fact that many HI properties are the same plan. It makes for no negative anticipation for the next stop. In this unit the staff was cheery from the moment I walked thru the door. It sets the tone for a positive experience for the entire stay."

"Positives: very friendly staff, free brekfast, wonderful hot tub!!!, room was overall clean Negatives: dated look to bedrooms, appears there is quite a bit of black mold in the bathroom ceiling tiles and in the bathroom, as well as rust. Dingy carpet. Our toilet didn’t fully flush and no cold water in bathroom. So I do feel the price is just a little high for what it is"

"Worked well for our needs. Breakfast was as expected. Didn’t use the pool but looked nice."

"There was a snafu at check in and I got the keys for the wrong room. The front desk staff caught the error before I reached the room and called me and had the right keys waiting when I came back. Yes, it was an error at check in; but, it was very quickly and professionally handled."

"Blankets had burns in them and gunk on them. Bathroom was dirty. Floor was dirty. Stayed for five minutes while we tried to find a different hotel and left. Worst hotel experience I’ve had."

"Clean room ."

"Clean room & parking area."

"The room was clean, check-in was easy and breakfast was good. I would stay here again."