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"The room smelled like cigarette smoke"

"Thank you for allowing dogs on the property. That is a plus. However, I was there four nights and had no courtesy cleaning of the room and I think that should happen at least every two nights with the provision of extra bath towels, etc.."

"That was my first time at Winstar. Excellent accommodations and well deserved vacation. Would recommend to anyone."

"Everything was great. Really neat place!!"

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"The hosts were great. It was so peaceful. The breakfast brought to our room was amazing. "

"We were in the building with one other guest! It was quiet and very comfortable! The breakfast meal was superb! The young woman that prepared the food was an artist! I have never had an omelet so light and tasteful! The Rose Room had a private balcony, that allowed us to sit outside and enjoy the weather! I definitely will stay there again!"

"We needed to change our reservation while in route to our destination. We called the hotel to accomplish the change. The staff were so helpful. Everyone did their best to assist with any needs we had. Excellent hotel, excellent staff. We would highly recommend the Sleep Inn in Charles City, IA."