6/10, Acceptable
Amanda
Viatge en família
26 de set. de 2025
We arrived 1 hour and 20 minutes before check in. In my experience at hotels if they have a room available they allow the check in free of charge. If your room is not ready, then you would need to wait. My room was ready and I was told I would need to pay an additional 15 pounds to check in. I decided to wait as this was ridiculous. I ended up checking in around 5 pm and was told I would need to pay an additional 5 pounds in order to use the pool. I tried to pay in cash and when they wouldn’t accept this payment they did comp the pool fee for me. I still don't Understand why you need to pay extra for the pool when you book a hotel with a pool. This boggles my mind. Bottom line is the hotel was comfortable and clean, but they are super cheap and try to nickel and dime you for everything.
Amanda
Estada d’1 nit (set. 2025)