2/10, Horrible
Rachel
Viatge en família
30 de març de 2026
Què no li ha agradat: Neteja, personal i servei
Worst stay I have ever had. The first morning at breakfast the plates were so dirty it put us off eating. We literally went through the whole pile and could not find any clean ones. Didn't bother going to breakfast the 2nd morning.
There was an odd smell on the first day when we walked into room but it was stifling hot so put the air conditioning on and left it at that. However the next evening when we returned to the room we walked in and there was a clear smell of drugs in the room which we could not get rid of by opening the window. The room below were also extremely noisy and it was quite late by this point. I went to reception and explained about the smell and the noise and she responded as though this was no surprise at all. She just said that if people are smoking even normal cigarettes on the balconies below then it does tend to come into the rooms above. She asked if we wanted to change rooms but it was late at this point and I expected them to actually deal with the situation. However they did nothing at all, not even go to speak to the room below to request they lower the noise levels. They literally take your money when you check in and don't care after that
Rachel
Estada de 2 nits (març 2026)