8/10, Bo
Jennifer
Viatge en parella
6 d’abr. de 2026
Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions
The hotel was overall a good place to stay with a few issues that would keep us from staying again. First the good- very comfy bed, clean room and easy to check into. Night staff was very pleasant and helpful. Breakfast was great and plentiful. The not so good - insulation mediocre so the noise level is moderate during evenings and mornings. The really bad- apparently the bathroom exhaust is connected to other rooms so when someone is smoking in the bathroom and trying to use the exhaust fan to clear the smoke it goes straight into your bathroom. It was like an ashtray in our bathroom, so bad that I had to go to the lobby to use the restroom. We were also warned at check in that if we smoked we would be charged for it so imagine our panic when all this took place. We went straight to the front desk and told the lady of the situation and asked her to check it out her self. She declined and said they had it happen before and that we would not be charged for it. She said she would make a note of it and also send someone to knock on the door next to us to assess the situation. We keep the door shut and the exhaust fa on all night. Cone morning the smell was gone thankfully. Upon check out I asked if they had figured out who was smoking and the girl had no clue what I was talking about and said there was no note about anything happening. There was no compensation offered (even small) for the inconvenience of having to walk to the lobby the night prior which was disappointing.
Jennifer
Estada d’1 nit (març 2026)