4/10, Deficient
Dino
Viatge en família
9 de juny de 2025
Què no li ha agradat: Comoditats, estat de l’allotjament i instal·lacions
We stayed at Exe Praia Golfe as a family of four. The location is excellent—right by the beach and very close to Espinho rail station, which is well connected. The sea view, balcony, and pool access were nice. The main bed was comfortable, and the room was spacious for two adults and two kids. Reception staff were friendly and professional, and the TV and A/C worked well.
However, the hotel is quite dated and needs attention. Peeling paint, worn furniture held together with glue, and lampshades with kids’ drawings left on them gave a neglected feel. The balcony was untidy, with no broom provided. Kids’ beds were awkwardly placed with dirty wheels sticking out, making movement difficult. The bathroom was tired, with chipped tiles and a wobbly shelf. The main door stuck and was hard to open.
Cleanliness was lacking—the floor felt sticky and not recently mopped. Communal areas looked straight out of the 1980s. The entrance smelled of smoke, and the front desk was poorly lit and often unattended.
At breakfast, a staff member spilled something on our table and didn’t clean it or apologise—leaving a mess on the chair and table. Service overall felt undertrained. WhatsApp responses were slow or absent, which was frustrating.
The surrounding area looked rundown with neglected buildings, graffiti, and a derelict public pool. We stayed in better accommodation in Lisbon for less. Sadly, we wouldn’t recommend this hotel.
Dino
Estada de 3 nits (maig 2025)
