8/10, Bo
Sheila
28 de set. de 2025
Què li ha agradat: Neteja, personal i servei i estat de l’allotjament i instal·lacions
We were staying at Benners for three nights - Sat, Sun & Mon. We found the reception staff incredibly helpful and always willing to go the extra mile for us. The restaurant staff were also very professional and extremely personable. However, the quality of food on Sun morning was really poor. There were four of us and we each had to return our food as the poached eggs were like tennis balls, the sausages were burnt and hard and the bacon was barely cooked at all. It was as though some things had been cooked hours before and kept warm in an oven - so very disappointing. Breakfast is such an important part of the day and having travelled extensively in Ireland, this fell really below our expectations. Things were much improved on Mon and Tues so we put it down to a weekend team in the kitchen. But why no grilled tomato or baked beans as part of a full Irish breakfast? They have been included in every other hotel we have stayed in - approx 7 hotels! This experience put us off eating any other meal at Benners. The rooms were clean and well sound proofed. The beds were comfortable but the bathrooms need upgrading to include a walk in shower rather than an over the bath shower head which was fixed and an awful plastic shower curtain that wrapped itself around ones legs. The public spaces had beautiful chandeliers and fresh flowers but the rest of the furnishings all looked a little tired. We drank in the bar on two nights but the canned music was inappropriate and needs a rethink.
Sheila
Estada de 3 nits (set. 2025)
