Cerca hotels a Districte de Lahore

"Our experience at this hotel was extremely disappointing and far below the standards. Upon arrival, we were assigned a room that was in an unacceptable condition and clearly not ready for guests. Only after repeated complaints and insistence on speaking with management were we moved to another room by a newly recruited manager. While the second room was an improvement, it still failed to meet the standards promised by the hotel. The service was equally frustrating. A simple request for tea...

"excellent staff and service"

"Staff was friendly and helpful"

"Room furniture was old. Rooms need update"

"Excellent customer service"

"Great customer service"

"No hot water"

"They had a truck arriving for construction work at 1am for about an hour …. Then again at 6am at rhe front gate … hence could not get any sleep .. I complain was not offered discount /complimentary … I had the front room near the gate "

"The guest service was rude. They charge a deposit when you check in. The overall maintenance was not that great. Gym has only one compound machine. Swiming pool is okay."

"I recently stayed at Four Seasons by Sheraton Lahore and had a pleasant overall experience. The staff were exceptionally professional, attentive, and made the stay comfortable from check-in to departure. Their service stood out as one of the highlights of the visit. The breakfast, while somewhat limited in variety, was well-prepared and enjoyable. Quality definitely made up for the smaller selection. The building itself is on the older side, but it is clearly well maintained, which reflects...

"Asked for non smoking room but they put me in smoking room with ashtray in it. Woke me up in middle of night at 4 am moving tables on first floor complained to receptionist, replied we are setting up tables for breakfast. Spider 🕷️ was running around on floor. Lots of noise coming from restaurant. Breakfast: left over from last night, stale bread, not covered."

"Worst experience ever, the staff was very unprofessional, I booked my hotel room before I checked and they told me my booking has been cancelled. I I’ve waited for more than four hours and in the end they cancelled my booking which was already done two months prior."

"Nothing wrong with this hotel. Excellent buffet breakfasts, great staff, clean and good location. "

"Needs cleaning better in bathrooms "

"The staff is what makes this place. My experience has been great, the hotel was clean, food was great but customers service especially by Rehan and Ashraf exceeded all expectations by me, well done. "