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"Nasty, dirty place with RUDE, unprofessional management and staff. Will follow up with more info this week."

"Everything was Great"

"I was pleasantly surprised after reading the poor reviews, we really enjoyed our 3 night stay. The room and property will clean and well kept. Sure, their were kids running at night but I haven't been to an Embassy Suites that doesn't. Thank you, we will come back."

"Positives: great bed, plenty of clean towels! Negatives: bathroom door did not close all the way; no dead bolt or peep hole on the door; no ice machine; no bottled water offered; no closet; hot water in bathroom was a trickle; no elevator (although noted on their website); no staff available. Neighborhood is very sketchy. Found a sock by the bedside."

"From check in to check out this property was pristine."

"I would like to start by saying that the staff is super friendly and very accommodating, however, this was one of the worst hotels I’ve ever stayed at. The key card system had been down since Sunday, so we were given one key that had to be returned upon checkout, which was fine. The hallways all rank of pet urine and Febreze, the thermostat didn’t work.. I had an error sign, and did not work right, the key card system was down, and we had to jump the fence to swim in the pool. There was no...

"Breakfast was the only thing that needs improvement. Very few choices. Other then that, the hotel, pool, and parking were excellent."

"The entire staff from the welcoming bagpipe player to the shrimp and grits, it was incredible. We do not play golf but enjoyed as much as the golfers do"

"We made our reservation in advance and when we arrived for check-in around 7pm we were told our reservation had been cancelled due to my card not going through. I immediately called the bank and was told there was no record of a declined transaction to Sonesta ES Homewood hotel. Imagine getting in from a long day of walking around on campus at UAB for your child’s orientation with 97 degree weather and be told you no longer have a room. The same thing happened to the couple in line in front of...

"It was great"

"Vernicely decorated. Most amazing night sleep"

"The ease at check in Staff were friendly and helpful.excellent Breakfast"