The staff was friendly, but the rooms were not worth the price. The first room I checked into looked like it wasn’t cleaned, there was dog hair on the tile floor in the entrance and it had a strong smoke smell, which the smell isn’t the staffs fault because they do have a no smoking policy but it was unpleasant. I requested a room change, which the staff happily accommodated, but the new room lacked a typical Hyatt hotel standard. There was still a slight smoke smell, the tv didn’t work, the fridge didn’t work, the staff advised that turning the knob on the inside would cool it but it still stayed warm, ruining the food that I had stored. The bed sheets had blood stains on it, I requested sheet change twice, but they just made the bed each time. The bathroom vanity was scraped up, really showing the age. Overall, don’t think I’ll stay here again unless the rate was below $100 a night. I don’t think it was worth the $120 plus parking each day.
