10/10
The staff at the hotel was simply amazing! This is the best customer service I have ever received at a hotel in the US - and I have been to many hotels. They were very helpful on the phone and by email. I am an observant Jew and needed a lot of help around Shabbat. They allowed me to light candles, unlocked the room, kept my valuables safe, and came to help me with anything I needed. It was a special experience. I am grateful to the front desk staff and especially Casey and the other amazing employees there - sorry I didn't write down their names. They deserve every award possible!
Rivka
Estada de 3 nits (juny 2025)
