2/10, Horrible
Jeremy
Viatge en família amb nens petits
19 de juny de 2025
Què no li ha agradat: Neteja, comoditats
I want to start this review off with something good. The hotel looks rough from the outside, however the inside was very nice and the rooms were clean and free of bugs.
We booed this room for Thursday 6/12 to Sunday 6/15. We don’t smoke inside our house so I am not sure why I booked a smoking room. We stayed on the even side near highway 185. The highway noise was HORRIBLE. It was so loud we had to buy a fan to drown out some of the noise. Saturday night around 10:30 pm while playing cards with our kids, and son who had just had his green ceremony for the army, our room filled with the smell of marijuana. It was so strong it took all of our breath away. I immediately called the office asking for a new room or a refund for that night. I was met with a very rude front desk lady who laughed at me, mocked me, and said they didn’t have any other rooms and there was no way I was getting any money back. My husband went to the front office and we were moved to the odd side of the building. The pool is only open from 12pm-9pm. The pool will NOT open until the maintenance guy has checked the chlorine levels. Friday the 13th my two kids and myself were unable to get into the pool until 3pm. You have to have a pool pass and some staff only want to give out 4 passes per room. Their hot breakfast consists of two waffle makers, activia yogurt, very strong coffe, cereal, cold biscuits and bread, fresh apples once. Not all of the staff was bad. Pay the extra money go somewhere else.
Jeremy
Estada de 3 nits (juny 2025)