This hotel is horribly managed. Our room was extremely dirty upon check in, with no option to get a new room bc the hotel was fully booked. For example, the floor, the table and walls had green frosting or paint smeared all over. The pull out couch was left dirty, like slept in sheets, the bed was covered in filth, the mattress is stained, brown and likely infested. We slept on top of the couch with two sheets between the dirty couch and us. The king bed has a mattress liner on it but it’s so destroyed it’s not protecting you from anything. The bed in our room was clearly so old and saggy, it completely sunk in to the middle. When I checked the bed it had stains and hair all over the matress cover. Bathroom door was falling off the tracks and hardly able to stay on. The pool was brown! The sides haven’t been cleaned in years, it’s covered in filth. To no surprise at all the pool was closed two of the three days we were there. The breakfast was horrible. Clearly made at 6:30 am and left out until it’s all gone. Sunday breakfast is supposed to go to 10 and they didn’t refill anything after 9. Leaving people scrambling for scraps and there was trash filled to the top, unwashed tables and no one trying to facilitate the breakfast. The staff seemed to accept the conditions and just say “sorry”. One person at the front desk told me “you know people don’t work that hard in America and this is just what you get out of some cleaning staff”
do not stay here!!!!!!
