Hoteles cerca de Centro Cultural Lucien Vennin - Neuville-sur-Escaut

"My bed was made of two individual matresses, that weren’t even the same size, which made the stay incredebly unconfortable"

"This has honestly been one of my favourite stays in years. Since I travel with my dog, I always look for places that are not only dog-friendly but also practical for small getaways from Belgium by train. For this trip, I wanted something relaxed at the end of summer, with good hikes nearby, a terrace for my dog to sunbathe, and a room with at least a fridge and microwave so I could eat a bit healthier. This place had all of that and more. The rooms are huge, simple in a good way, and super clean. Actually, the whole property is spotless and very tidy; everything feels well cared for, with nothing left lying around. The service really stood out. From the first email before my arrival to check-in and throughout my stay, everything was smooth and welcoming. The staff offer a lot of services, much better than some five-star hotels I’ve been to. Getting coffee, breakfast, or anything else was very easy. Justine at reception deserves a mention; our French and English weren’t perfect, but communication was always easy, and she was always kind and smiling. The accommodation is also well designed for accessibility, making it easy for people with disabilities and their caregivers to enjoy their holiday. They also offer massages, classes, and wellness options like a jacuzzi and sauna, which other guests spoke very highly of. As for being dog-friendly, it was exceptional. There are rules, but all are based on common sense. My dog loved the private backyard of the room and could also "

"La habitación y el lugar en general estaban terriblemente sucios. El baño parece que no lo habían lavados en meses. El elevador se atora. Entendible que algunos establecimientos no tengan recepción las 24 horas, pero debe haber forma de que te resuelvan una emergencia. Me pasó que se desactivó la llave de la habitación, llegamos 15 minutos antes del cierre de recepción cuando esto ocurrió pero ya estaba cerrada y no había nadie. Hay un número al que puedes llamar en el que nadie contesta (tal cual me lo dijo la chica de recepción que nadie me resolvería nada en ese teléfono poque nadie "se va a regresar al trabajo por algo así"). Afortunadamente las de la recepción estaban afuera del hotel platicando y se regresaron a abrirnos, de lo contrario mi familia y yo nos hubieramos quedado sin poder entrar a la habitación esa noche. De los peores hoteles que he estado. En general en Lille no hay ningún hotel que se salve pero este es bastante malo. Lo único bueno que tiene para alguien que va a tomar trenes o buses es la ubicación. "