Troba hotels a Centre Comercial Oak Park, Lake Charles i rodalia a partir de 63 €

"Clean and safe , nice breakfast! The only problem we had the pool is dirty and cold ."

"Not well maintained and musty smelling."

"Room was very nasty, nothing was wiped down, the cabinets, refrigerator, stove, microwave & mirrors had stains. The shower floor was nasty and the room smelled like marijuana. Top Blanket had burn holes in it."

"If you want a coffee maker you have to buy one! We had one small bar of soap. No king size bed. Only one light blanket. I could go on but you get the idea."

"All of the breakfast foods on the buffet were fresh and the containers were full. The biscuits were excellent!"

"The staff performed an above average job, however the bar maids at the H2O bar at the pool is the primary cause of this review, extremely poor customer service was provided by these two bar maids to at least two customers including me!"

"First time I’ve ever stayed at a Hilton Tru. Very impressed. Very comfortable and the lobby and the room itself. Looks like they thought of everything. The one thing I did not see was a swimming pool, but that is not a dealbreaker for me."

"Very friendly staff"

"Always a relaxing get away!"

"Everything was nice!"

"If I could give 0 starts I would! On check out day, the cleaning staff tried entering our room even after I said we were still inside and that we were checking out at 11, so she knew I was there. I had to hold the door shut to keep her out after she used her key to try to get in. A complete violation of trust and safety. The night before, we had to leave the pool by 5p became there was a VIP Player event in the lobby (they weren't even using the pool). We opted to pay extra for a balcony, not...

"Clean"

"The hotel was clean, nice staff, nice pool and the room was spacious for all of us including pets."

"Convenient location, with clean rooms and a well stocked breakfast. "

"Very pleased with our stay!"

"Before booking, I called the hotel to confirm a 2 PM late checkout because my family was in town for a church revival. I spoke with Tia?, who said it would be no problem. At check‑in, I mentioned it again and was told the same thing. The room was clean and comfortable, no issues there. The problem was housekeeping & communication or the lack of it. Despite having a confirmed late checkout: • 9:30 AM: Housekeeping knocked on the door. • 11:30–11:45 AM: Another knock from a different staff...