Downtown Mall and Gallery

Nice

Mal servicio al cliente, hice late check in y el estacionamiento es un poco complicado de entender ya que tienes que estacionarte hasta la planta de arriba y acceder por las puertas de ese nivel, no por el ascensor. Tuve problemas con el drenaje y no me pude bañar, me cambiaron a otra habitación “sin costo extra” (no esperaba menos dado que su habitación no funcionaba) y a pesar de ello no tuvieron buen servicio para ofrecer alguna amenidad dada la circunstancia

I LOVE this hotel! Fabulous use of the old Ford Factory. Integrity of the building intact with its Industrial vibe, but all so fresh and welcoming. Rooms are very thoughtfully laid out, with wonderful attention to detail, from the complimentary water bottles with filling stations on each floor, to the built-in cabinetry with mini fridge, espresso maker and closet with 2 full-length lit mirrors. Unbelievable water pressure in the beautiful, spacious bathrooms. Mary Eddy's bar and restaurant is gorgeous and delicious, with top notch service - shout out to Nat behind the bar - a true professional who makes a perfect Gin Martini, and to Shea Black, who made us feel extra welcome as he gave us a history tour of the lobby. The entire staff was kind, fun and helpful. And, on top of all this, very reasonably priced. Well done, Hotel Fordson!