Dreams Sapphire Resort & Spa - All Inclusive té piscina?

Sí, aquest allotjament té 4 piscines a l'aire lliure i una piscina infantil.

Quant costa allotjar-se a Dreams Sapphire Resort & Spa - All Inclusive?

Amb data 11 de nov. de 2025, els preus que s’han trobat per a una estada d’una nit per a dos adults a Dreams Sapphire Resort & Spa - All Inclusive el dia 12 de nov. de 2025 són d'almenys 407,01 €, sense impostos ni taxes. Aquest import es basa en el preu per nit més baix que s’ha trobat en les últimes 24 hores per a estades durant els propers 30 dies. Els preus poden canviar. Tria les dates que vulguis per veure preus més precisos.

Dreams Sapphire Resort & Spa - All Inclusive accepta animals de companyia?

Sí, aquest allotjament admet gossos (1 com a màxim) que pesin fins a 10 kg cadascun. Es cobra una taxa de 65 USD per animal de companyia i per nit. No cal pagar cap taxa en el cas dels animals de servei. Poden aplicar-se restriccions, així que posa't en contacte amb l'allotjament per obtenir més informació.

A quina hora es fa el registre d'entrada a Dreams Sapphire Resort & Spa - All Inclusive?

Hora d'inici del registre d'entrada: 15:00. Hora de finalització del registre d'entrada: 00:00. Es pot fer una entrada tardana durant un horari limitat.

A quina hora es fa el registre de sortida a Dreams Sapphire Resort & Spa - All Inclusive?

Registre de sortida: migdia. És possible fer una sortida tardana per una taxa (servei subjecte a disponibilitat).

A Dreams Sapphire Resort & Spa - All Inclusive hi ha cap règim amb tot inclòs?

Sí, és un allotjament amb tot inclòs. El menjar i la beguda estan inclosos i, pel que fa a les activitats que s'hi ofereixen, destaquen el surf de vela, la immersió lleugera i el caiac, entre d'altres.

On es troba Dreams Sapphire Resort & Spa - All Inclusive?

Aquest allotjament a Puerto Morelos es troba a la platja i a menys de 15 min a peu de les atraccions següents: Parc Nacional Arrecife de Puerto Morelos i Platja de Puerto Morelos. Platja Ojo de Agua i Plaça del Poble de Puerto Morelos també són a menys de 5 km.

Dreams Sapphire Resort & Spa - All Inclusive Ressenyes, Ofertes i Fotos 2025

10/10, Excel·lent

Sunshine

Viatge en parella

3 de nov. de 2025

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

Amazing time at Sapphire. Friendly staff, fantastic pool and beach. The new indigo preferred was beautiful. This is our 2nd time at Sapphire and we will definitely be back again I’m sure.

Estada de 4 nits (oct. 2025)

8/10, Bo

Gary Albert, Lemont

3 de nov. de 2025

Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions

Staff was great! Room was clean! Food was good! Pools and Premier Indigo area was awesome!

Estada de 6 nits (oct. 2025)

6/10, Acceptable

Priya, Delta

1 de nov. de 2025

The staff was amazing however, we had issues with the cleanliness of our room

Estada de 7 nits (oct. 2025)

10/10, Excel·lent

Allen

Viatge en parella

1 de nov. de 2025

Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions

Got what I expected.

Estada de 4 nits (oct. 2025)

10/10, Excel·lent

Abigayle A

Viatge en família

30 d’oct. de 2025

Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions

My third time here. The staff at the resort is great Reselly at portofino is an awesome server She went above and beyond. Alberto in the buffet restaurant is also awesome saw us waiting and already had coffee and juice in the table waiting for us. Truly missed Jose at the adult pool he has a great personality and always attentive. Plan on going back next year hoping Jose will be back at that pool.

Estada de 7 nits (oct. 2025)

10/10, Excel·lent

Eric Michael

Viatge en família

30 d’oct. de 2025

Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions

Nice trip and we had a great time. Room, staff and food were all good! I have been to this resort several times and always find it be fantastic. Alberto - World Cafe, is just a wonderful person. Very nice and always happy. Resilly -Portofino, best waitress in the resort. Professional, pleasant and made our dining experience perfect (actually ate there 3 times). We had the Preferred Package and spent our days at the Adult Pool. The Adult Pool was just not the same without Jose! Jose has been at the Adult Pool for the last several years and was moved to another location. A few guests that I recognized from previous years, and new guests that we met, all commented the same - they missed Jose. Please bring Jose back to the Adult Pool! Thank you for a nice visit.

Estada de 7 nits (oct. 2025)

10/10, Excel·lent

ilir

Viatge en família amb nens petits

30 d’oct. de 2025

Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions

The room was clean the staff was amazing alway take care of guests great experience for the my stay.

Estada de 4 nits (oct. 2025)

4/10, Deficient

jane

Viatge en parella

29 d’oct. de 2025

Què li ha agradat: Neteja

Stay at Indigo section only to use infinity pool which was super nice. Food is terrible everywhere.

Estada de 5 nits (oct. 2025)

10/10, Excel·lent

Igor

Viatge en família amb nens petits, Viatge en família

27 d’oct. de 2025

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

Its a smaller resort, perfect for families with kids. Poolside entertainment and activities were amazing!

Estada de 10 nits (oct. 2025)

10/10, Excel·lent

naquavia

Viatge en família amb nens petits, Viatge en grup, Viatge en família

27 d’oct. de 2025

Què li ha agradat: Neteja, comoditats

the staff was great i was here for a wedding and everything was great food bedding i love it And cant wAit to come back

Estada de 3 nits (oct. 2025)

2/10, Horrible

Daomi Bobbi

27 d’oct. de 2025

Què no li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions

The resort was decent , for the price I would not recommend. The areas by the rooms are poorly lit and there are so many animals (raccoons and kudamundis) that are hiding in the bushes.There was poop all over the steps leading to the rooms .Also , the fridge in my room was broken . The food was disgusting, I’ve never starved on vacation until this one .The ocean smelled extremely bad , and I couldn’t utilize the beach during my stay. The best part was the pool , but the alcoholic beverages are watered down and it takes MULTIPLE to even feel a buzz . Overall, I would not stay here again .

Estada de 4 nits (oct. 2025)

4/10, Deficient

Prince

Viatge en família

20 d’oct. de 2025

Què li ha agradat: Personal i servei

Què no li ha agradat: Comoditats, estat de l’allotjament i instal·lacions

Big pool, water park is good. Not crowded at all. Pool was clean for the most part. Staff at the swimmup bar was great!

Estada de 4 nits (oct. 2025)

8/10, Bo

Leigh

20 d’oct. de 2025

Què li ha agradat: Neteja

The Staff was absolutely amazing. Their hospitality training was fantastic. They were helpful and genuinely kind.

Estada de 3 nits (oct. 2025)

6/10, Acceptable

Jenna

Viatge en grup

19 d’oct. de 2025

Què li ha agradat: Personal i servei

Què no li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions

I like the amount of dining options. The service was great. My room was a terrible experience. The first thing we noticed was the dirty green lounge chair on the patio. Then our ceiling was leaking. You could see visible bubbling of the paint. The staff painted over the leak. The next day black spot appeared and bubbling returned. Then came the smell of mildew. You couch smelled of mildew. The couch pillows smelled of mildew. The bad linen and our clothes smelled damp and wet. It was very hard to sleep at night because the air conditioning caused throat irritation and mucous build up. By the forth night we were offered another room but it was already our last night. The mosquitos on the resort were terrible. It was hard to enjoy the swim out because they were so abundant. Coming home I have almost 20 itch mosquito bites. I was offered a free upgrade for my future stay but I will never visit this resort again or recommend it so I will not need that. For the price and the room discomfort, it was very expensive and not worth the price.

Estada de 5 nits (oct. 2025)

2/10, Horrible

Justin

Viatge en grup

19 d’oct. de 2025

Què no li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

I found this resort to be outdated and poorly maintained. There are raccoons roaming everywhere at all times of the day and bothering guests. The buffet is rather small with limited options. I have a shellfish allergy and one day there was no chicken or beef option available. In addition, they also ask about food allergies but make no accommodations for you. My spa service was rather lack luster. They have no fans or dryers to properly dry your hands or feet. So, my mani and pedi were ruined. I was forced to walk barefoot back to my room. They also have no lighting around the property at night which makes it dangerous—especially since raccoons are running rampant. The golf carts are limited in quantity which leads to you walking everywhere—even with your suitcase. I called room service 3 times for ice and never received it and they don’t have ice machines in the residences. Lastly, this resort is described as all inclusive but when we arrived, we were asked to upgrade to get access to basic things like an adult only pool. When you upgrade, you are not given a wristband to denote that you have upgraded—which ultimately results in paying for something that isn’t needed. This was no paradise for me!

Estada de 3 nits (oct. 2025)

10/10, Excel·lent

Phillip

Viatge en família

18 d’oct. de 2025

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

The staff for the events at pool was amazing and fun. Mar and her team were the best! They got you involved and made sure you were having fun! The staff at the property all around was nice, hospitable, and willing to help with anything.

Estada de 4 nits (oct. 2025)

8/10, Bo

Jessica

18 d’oct. de 2025

Què li ha agradat: Neteja, estat de l’allotjament i instal·lacions

I booked through Expedia as a VIP. I emailed them asking for early check in and a room upgrade twice because they sent me three emails stating they would discount a room upgrade by 25% and early check in at 7 am for $100. We get to the hotel at 12:15 pm and we got none of that. We went to eat and walked around and then came back. Still no room. I told them I didn't need a room upgrade, we just wanted to get in the room. Their check-in starts at 3 pm and our room was finally ready at 2:45 pm. Not good service. The "upgrade" was a view of a building and a few trees. It was the very furthest building from the amenities and I had two children with me so it was super inconvenient.

Estada de 5 nits (oct. 2025)

10/10, Excel·lent

Kimberley

Viatge en família

16 d’oct. de 2025

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

Great resort! Great staff! Clean and accommodating. Beautiful views

Estada de 7 nits (oct. 2025)

6/10, Acceptable

Sara Sandra

Viatge en parella

14 d’oct. de 2025

Què li ha agradat: Neteja

We mentioned during the checking that we are VIP. We do not received any VIP access. I have a neuropathy and mention to the person during the checking because own room was very far to walk. He did not care. Very arrogant. The area is far, no elevators, and dark during the night. The place need to improve especially the desk employees

Estada de 5 nits (oct. 2025)

4/10, Deficient

Christine marie

Viatge en grup

13 d’oct. de 2025

Què no li ha agradat: Neteja, personal i servei i comoditats

VIP means nothing here.. you have to be in the preferred group to get in some restaurants, bars and pool. We had the buffet every morning because of this. The waiters could care less if we had something to drink with our meal. The Italian restaurant was nasty, no flavor. Dessert was sour. The best restaurant was french. We were not allowed in the rooftop pool either. They took our dirty towels from our room but didnt replace them with clean ones until we called. Had to call to get the mini bar restocked. Very poor service. We felt like 2nd rate guest because we were only VIP and not preferred. Will never stay here again.

The water looked like mud, seaweed, just not as described

Estada de 6 nits (oct. 2025)

4/10, Deficient

Rinosh

Viatge en família amb nens petits, Viatge en família

12 d’oct. de 2025

Què li ha agradat: Personal i servei

Què no li ha agradat: Comoditats, estat de l’allotjament i instal·lacions

A lot of mosquitoes and power outages (no WIFI for one whole day)

Estada de 3 nits (oct. 2025)

10/10, Excel·lent

Harpreet

Viatge en família

8 d’oct. de 2025

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

I have celiac and i am vegetarian. There were so many gluten free options to choose from. Gluten free muffing, cookies and cakes in the Revive bar. They are aware about cross contamination. Chef made me gluten free nachos and gluten free pizza. This is the first ever vacation when i didnt lose any weight :) place was beautiful and clean. So peaceful. Not too crowded. highly recommended

Estada de 5 nits (set. 2025)

8/10, Bo

Kenisha

8 d’oct. de 2025

Què li ha agradat: Neteja, personal i servei i estat de l’allotjament i instal·lacions

Everything was lovely. I recommend they provide better tasting food at the buffet.

Estada de 4 nits (oct. 2025)

8/10, Bo

Neil

Viatge en família amb nens petits, Viatge en grup, Viatge en família

4 d’oct. de 2025

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

Our stay was three weeks in an ocean front swim out room and in the indego preferred zone. Overall, the experience was excellent. The food has improved significantly vs our last stay in 2024. Most staff were amazing and went out of their way to assist us with our 18 month child. Our biggest gripe is the number of little avoidable errors. Mini bar filled with wrong product every day and with an 18 month off we certainly did not need the extra beers. No matter how many times we asked we continued to get the wrong items. The indigo zone is beautiful but is adult only so we were unable to use many of the facilities. The beach was cleaned by the end of our three weeks but was full of seaweed everyday and the sulfur in the air damaged almost all silver jewelry. Which will lead to a costly polish on our return home. We were charged for spa services that another room had used but was unable to leave the hotel without paying for them. It’s hard to really criticize the staff as they work very hard and are always delightful to deal with. Many restaurants closed without notice leading to long delays for a table if you happened to pick the wrong time. Typically 30-60min which with a baby is not always an easy thing to manage so we ended up using room service a few nights, which was on point and easy to arrange. This was our wedding and there was a long list of mistakes. Costly mistakes. We had hoped to book for our anniversary but now look elsewhere.

Estada de 3 nits (set. 2025)

8/10, Bo

Anna-lise

4 d’oct. de 2025

Estada de 7 nits (set. 2025)

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