6/10, Acceptable
Kimberly
Viatge en família amb nens petits, Viatge en grup, Viatge en família
29 de maig de 2025
Què li ha agradat: Comoditats, estat de l’allotjament i instal·lacions
This is a combo hotel with Hilton Gardens which was not expected. We stayed two nights. The staff was amazing. The two hotels share a pool and a restaurant. Cleanliness was on the lower end mostly due to the animals allowed in the building. The carpet in the hallways were dirty in several areas, the hallways smelled bad, and animal hair was very obviously an issue near checkout time. Overall, the room was okay and the A/C unit vent was clean. However, I killed several spiders and we had a dying roach in the kitch area the second morning. We spilled some ice and water in the kitchen area. When cleaning up the floor with a white towel, we discovered the floor was very nasty. The beds were on the harder side but bearable for about 6 hours of sleep. I love kitchen area and sitting area when traveling with small kids. I wish the hotel would have a floor that was non-smoking and no animals allowed. This would be greatly appreciated for people with allergies to animals like my family. We survived by taking an dose of benadryl at night. The breakfast was amazing the first morning. The second morning it was obvious someone didn't show up for their shift. They had some food out (minimum) but supplies and condiments were not filled up. We saw one person this morning and she was moving as fast as possible to fill up items. Honestly, I am not sure I would stay at this hotel again but I do love the extra room and the kitchen area.
Kimberly
Estada de 2 nits (maig 2025)