4/10
My tv did not work in the room, front desk attempted to help, she stated would call Direct TV. She never came back to tell me a status, didn’t apologize, I was not offered another room or some type of compensation. If it is part of what I’m paying for I should have it. My family and I were not able to just relax and enjoy our stay. In the morning when she asked how everything was I told her terrible my tv didn’t work and the only response I got was as that I was the only one. I will never be staying here or recommending this hotel to anyone.
Crystal
Estada d’1 nit (juny 2025)