Apartament sencer

Sweet Home Alabama Cabin

Galeria de fotos de l’allotjament Sweet Home Alabama Cabin

Terrassa o pati
Exterior
Assecador de cabells i tovalloles
Interior
Televisor i llar de foc

Opinions

9,0 sobre 10,
Fantàstic

Apartament sencer

2 dormitoris1 banyCapacitat per a 4131 metres quadrats

Serveis populars

  • Cuina
  • Rentadora
  • Assecadora
  • S'admeten animals
  • Aire condicionat
  • Aparcament disponible
El preu actual és de 379 €
taxes i impostos inclosos
2 de juny - 3 de juny

Afegeix les dates per veure els preus

Sobre aquest allotjament

Sweet Home Alabama Cabin

  • Sweet Home Alabama Cabin is a newly built Broken Bow cabin for guests who want a peaceful, rustic, and secluded getaway in the woods.

    Surrounded by the Kiamichi wilderness, this 2-bedroom, 1-bathroom cabin sleeps up to 4 guests and is ideal for couples, small families, friends, and pet-friendly trips.

    Guests can relax outside by the firepit, cook on the outdoor grill, enjoy internet/wireless, and unwind in a quiet wooded setting after exploring Hochatown, Beavers Bend State Park, Broken Bow Lake, restaurants, hiking, shopping, and local attractions.

    Property highlights:

    Outdoor firepit
    Outdoor grill
    Pet-friendly
    Suitable for children
    Internet/wireless
    2 bedrooms / 1 bathroom
    Sleeps up to 4 guests
    Newly built rustic cabin
    Secluded wooded setting
    Near Hochatown and Beavers Bend

    Book Sweet Home Alabama Cabin for a peaceful Broken Bow getaway with privacy, rustic charm, and the outdoor features guests love.
    Rental Agreement & Guest Guidelines

    Luxury Broken Bow Cabins (LBBC)

    Our goal is to provide a relaxing, seamless stay while protecting the comfort of our guests and the care of these privately owned cabins. Please review the following information to help ensure an enjoyable experience for everyone.

    Check-In & Check-Out

    Check-in: Anytime after 3:00 PM

    Guest support hours: Phone assistance is available until 7:00 PM. After this time, guests may still check in independently using the provided access code.

    Check-out: 11:00 AM

    Late departures may result in additional hourly charges. Early check-ins are not guaranteed.

    Arrival Information

    Detailed driving directions and access instructions will be sent prior to arrival and made available in the guest portal. Due to limited cellular service and unreliable GPS in the area, we strongly recommend printing or screenshotting directions before traveling.

    Fireplaces & Firepits

    Indoor propane fireplaces operate seasonally from October through January. Pilot lights will be on during this period.

    Some fireplaces operate with a push button or timer (30/60/90 minutes). Others use a control knob—please follow posted instructions carefully.

    Do not turn the control knob to “OFF,” as this will extinguish the pilot light.

    Outdoor fireplace flames may be affected by wind and cannot be guaranteed.

    All cabins include an outdoor firepit. Firewood is not provided, but may be purchased locally. Guests may use small deadwood found on the ground if it fits safely.

    🚫 Firewood is not permitted in propane fireplaces (indoor or outdoor). Damage caused by misuse will be charged accordingly. LBBC cannot guarantee fireplace operation and refunds are not provided due to non-operational fireplaces.

    House Care

    Guests are responsible for maintaining reasonable cleanliness during their stay and leaving the cabin in good condition at departure. These are privately owned homes, and we ask that they be treated with care and respect.

    Age Requirement

    Guests must be 21 years of age or older to reserve.

    Cabins are intended for families, couples, or adults 21+.

    Unchaperoned groups or students under 21 are not permitted.

    Valid exceptions may apply for couples (honeymoon, anniversary) with prior approval.

    LBBC reserves the right to refuse service if policies are violated.

    Acts of God & Service Interruptions

    LBBC is not responsible for power, internet, or service outages caused by weather, rural infrastructure, or regional issues. Maintenance concerns will be addressed as promptly as possible based on technician availability. Refunds are not issued for such interruptions.

    Pets

    Select cabins are pet-friendly.

    Non-refundable pet fee: $125 per pet, per stay

    Maximum: Two dogs (where permitted)

    Pets must be crated when unattended and are not allowed on furniture or beds. Additional cleaning or damage charges may apply. Unauthorized pets or violation of no-pet policies may result in fees or eviction without refund.

    Smoking

    All cabins are non-smoking. Evidence of smoking indoors will result in additional cleaning fees. Please dispose of cigarette butts properly outdoors.

    Hot Tubs

    Please supervise children at all times.

    No glass, food, oils, soaps, lotions, or bubbles are allowed.

    Shower before and after use.

    Do not sit or stand on hot tub covers.

    Hot tubs are drained and sanitized after every guest. Damage may result in repair or replacement charges.

    Trash

    Please secure all trash in the outdoor receptacle. Wildlife is common in the area, and unsecured trash can attract animals. Trash service runs Monday, Wednesday, and Friday.

    Firearms, Fireworks & Noise

    Fireworks and discharging firearms are strictly prohibited on cabin properties. Quiet hours are 11:00 PM – 7:00 AM. Loud music, parties, or disruptive behavior are not permitted and may result in eviction without refund.

    Internet & TV Services

    Internet and satellite services are provided as a convenience and are not guaranteed. No refunds are issued for outages or service limitations.

    Damages & Missing Items

    Guests are responsible for any damage or missing items. Cabins are inspected before and after each stay. Charges may apply for excessive cleaning, damages, or missing inventory.

    Maintenance & Service Calls

    Please report non-emergency maintenance issues between 9:00 AM and 4:00 PM. Emergency concerns should be reported immediately. Service calls resulting from guest oversight may be charged to the guest.

    Lost & Found

    LBBC is not responsible for items left behind. Shipping can be arranged upon request for a handling fee plus shipping costs.

    ATV, RV & Camping

    ATVs, off-road vehicles, RV parking, and tent camping are not permitted on cabin properties (with limited exceptions). Violations may result in fines or eviction.

    Wildlife

    Cabins are located in a natural forest environment. Wildlife encounters are possible. Please do not feed or approach animals. LBBC is not responsible for wildlife-related incidents.

    Liability

    Guests acknowledge the inherent risks of outdoor activities. LBBC and property owners are not liable for injuries, accidents, or loss of personal property during your stay.

    Starter Supplies

    A starter supply of essentials is provided, including paper towels, toilet paper, soaps, trash bags, dishwasher tablets, and laundry detergent.

    Violation of these policies may result in eviction without refund.
    Cancellation terms are determined by the booking channel used.

    Thank you for choosing Luxury Broken Bow Cabins. We hope your stay is relaxing, memorable, and enjoyable.

Serveis de l’allotjament

Internet

  • Disponible a l'apartament: wifi

Aparcament i opcions de transport

  • Es recomana arribar-hi en cotxe
  • Aparcament a les instal·lacions

Cuina

  • Cafetera i tetera
  • Congelador
  • Estris de cuina, vaixella i coberteria
  • Forn
  • Frigorífic
  • Microones
  • Placa de cuina
  • Rentaplats

Dormitoris

  • 2 dormitoris
  • Es proporcionen llençols

Bany

  • 1 bany
  • Assecador de cabells
  • Es proporcionen tovalloles

Sales d'estar

  • Llar de foc

Entreteniment

  • Televisor

Zones a l'aire lliure

  • Balcó
  • Barbacoa
  • Fogar

Serveis de bugaderia

  • Bugaderia
  • Rentadora i assecadora

Comoditat

  • Aire condicionat
  • Calefacció

Animals de companyia

  • S'admeten animals

Característiques especials i accessibilitat

  • Allotjament lliure de fum

Serveis i comoditats

  • Planxa i post de planxar
  • Servei de neteja diari

Aspectes destacats de la ubicació

  • A la muntanya
  • A la vora d'un llac
  • A la vora d'un riu
  • A prop d'un spa
  • A prop d'un zoo
  • A prop d'una botiga d'estocs
  • A prop del port esportiu
  • En una zona rural

Activitats

  • Avantatges exclusius opcionals per al golf
  • Caiac
  • Golf
  • Parc aquàtic
  • Vaixell
  • Activitat amb caiac a prop
  • Alpinisme a prop
  • Casino a prop
  • Ciclisme de muntanya a prop
  • Equitació a prop
  • Natació a prop
  • Observació d'aus a prop
  • Parc temàtic a prop
  • Pesca a prop
  • Recorreguts en llanxes a motor a prop
  • Rutes de senderisme o ciclisme a prop
  • Rutes en moto aquàtica a prop
  • Rutes per a l'observació d'animals salvatges a prop
  • Tubing aquàtic a prop
  • Visites a cellers a prop

Mesures de seguretat

  • Detector de monòxid de carboni (l'amfitrió ha indicat que hi ha un detector de monòxid de carboni a l'allotjament)
  • Detector de fum (l'amfitrió ha indicat que hi ha un detector de fum a l'allotjament)
  • Extintor

General

  • Mida de la unitat: 131 metres quadrats

Allotjaments similars

Polítiques

Entrada

Hora d'inici del registre d'entrada: 15:00

Edat mínima per fer el registre d'entrada: 21 anys.

Sortida

Hora límit per al registre de sortida: 11:00.

Instruccions especials d’entrada

Els clients rebran un correu electrònic amb la informació sobre el registre d'entrada.

Rebràs un correu electrònic de l'amfitrió amb les instruccions per fer l'entrada i la sortida

La informació proporcionada per l'allotjament pot estar traduïda mitjançant eines de traducció automatitzada

Normes

Rental Agreement & Guest Guidelines Luxury Broken Bow Cabins (LBBC) Our goal is to provide a relaxing, seamless stay while protecting the comfort of

Animals de companyia

S'admeten animals de companyia.

Els animals de servei són benvinguts i no cal abonar cap càrrec

Nens i llits addicionals

En aquest allotjament s'admeten nens

Esdeveniments

Events allowed

Fumadors

Smoking is not permitted

Informació important

Informació indispensable

Aquest allotjament està gestionat per un amfitrió professional, de manera que el seu oferiment va lligat a la seva professió, empresa o activitat comercial.
En funció de la política de l'allotjament, pot aplicar-se un recàrrec per persona addicional.
En fer el registre d'entrada, és possible que calgui presentar un document d'identitat oficial amb fotografia i una targeta de crèdit o dèbit, o bé abonar un dipòsit en efectiu, per cobrir qualsevol despesa imprevista.
Les sol·licituds especials no es poden garantir i estan subjectes a disponibilitat en arribar; poden aplicar-se recàrrecs.
Es permet celebrar festes o esdeveniments a les instal·lacions.
El propietari ha indicat que hi ha un detector de monòxid de carboni a l'allotjament.
El propietari ha indicat que hi ha un detector de fum a l'allotjament.
Pel que fa als elements de seguretat, hi trobaràs un extintor.
Aquest allotjament té espais exteriors, com ara balcons, patis i terrasses, que poden no ser adequats per a nens; si tens cap dubte, et recomanem que et posis en contacte amb l'allotjament abans de l'arribada per confirmar que et puguin assignar una habitació adequada
Aquest allotjament el gestiona el nostre col·laborador Vrbo. Rebràs un correu de part seva amb un enllaç a un compte que et permetrà modificar o cancel·lar la reserva.
Si cancel·les la teva reserva, estaràs subjecte a la política de cancel·lació de l’amfitrió. D’acord amb la normativa de la UE relacionada amb els drets dels consumidors, els serveis de reserva d’allotjament no estan subjectes al dret de desistiment.

Informació addicional

Per accedir a l'allotjament es recomana disposar de cotxe

Informació sobre el barri

aquest apartament es troba a Broken Bow, en una ubicació rural i a la vora d'un riu. Si vols submergir-te en la bellesa natural de la regió, apropa't a Bosc nacional d'Ouachita o a Parc Estatal Hochatown. També val la pena visitar Museu de Vida Salvatge de Beavers Bend i Centre de Rescat i Zoo de Mascotes de Hochatown. Rutes en moto aquàtica i caiac són activitats aquàtiques fantàstiques que pots fer a prop; si t'ho estimes més, també pots animar-te a provar disciplines com l'escalada i el senderisme a la zona. Consultar la guia de viatge a Broken Bow
Mapa
Broken Bow, OK

Què hi ha als voltants

  • Spa de Dia Body Harmony
    Spa de Dia Body Harmony
    1 minuts en cotxe - 0.0 km
  • Broken Bow Library
    6 minuts en cotxe - 5.5 km
  • The Corner Loop Skating Rink
    7 minuts en cotxe - 5.9 km
  • Amfiteatre de Broken Bow
    7 minuts en cotxe - 5.9 km
  • Museu de Vida Salvatge de Beavers Bend
    8 minuts en cotxe - 9.9 km

Com moure’s per la zona

  • Texarkana, Arkansas (TXK-Aeroport regional de Texarkana): a 95 min en cotxe

Restaurants

  • Brick And Bread
    7 minuts en cotxe
  • Arby's
    8 minuts en cotxe
  • Wendy's
    7 minuts en cotxe
  • McDonald's
    8 minuts en cotxe
  • Buffalo Grill
    8 minuts en cotxe

Preguntes freqüents

Sweet Home Alabama Cabin accepta animals de companyia?

Sí, en aquest allotjament es permeten els animals de companyia.

Quant costa allotjar-se a Sweet Home Alabama Cabin?

Amb data 1 de juny de 2026, els preus que s’han trobat per a una estada d’una nit per a dos adults a Sweet Home Alabama Cabin el dia 2 de juny de 2026 són d'almenys 379 €, amb taxes i impostos inclosos. Aquest import es basa en el preu per nit més baix que s’ha trobat en les últimes 24 hores per a estades durant els propers 30 dies. Els preus poden canviar. Tria les dates que vulguis per veure preus més precisos.

Quant costa aparcar a Sweet Home Alabama Cabin?

Hi ha aparcament disponible a les instal·lacions de l'allotjament.

A quina hora es fa el registre d'entrada a Sweet Home Alabama Cabin?

Hora d'inici del registre d'entrada: 15:00.

A quina hora es fa el registre de sortida a Sweet Home Alabama Cabin?

Registre de sortida: 11:00.

On es troba Sweet Home Alabama Cabin?

Aquest edifici d'apartaments al riu, a poca distància a peu de Spa de Dia Body Harmony i a 4,8 km de Broken Bow Library. The Corner Loop Skating Rink i Amfiteatre de Broken Bow també són a menys de 10 km.

Opinions: Sweet Home Alabama Cabin

Opinions

Fantàstic

Totes les opinions provenen d’experiències reals de clients. Només els clients que han reservat una estada amb nosaltres poden enviar opinions. Verifiquem les opinions d’acord amb les nostres directrius i les publiquem totes, tant si són positives com negatives.
Més informacióS’obre en una finestra nova
Puntuació 10: Excel·lent. 32 de 45 opinions
Puntuació 8: Bo. 7 de 45 opinions
Puntuació 6: Acceptable. 3 de 45 opinions
Puntuació 4: Deficient. 2 de 45 opinions
Puntuació 2: Horrible. 1 de 45 opinions

9,4

Neteja

9,0

Ubicació

9,8

Estat de l’allotjament i instal·lacions

Opinions

Verificada

8/10, Bé

Katelyn P.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
Perfect cabin for me and my small family. Loved it so much!!
Estada de 2 nits (febr. 2026)
Verificada

8/10, Bé

Charlton A.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Cabin

Great place! Very nice! Couch is wore out and patio / fire pit could use some sprucing up but overall everything was great!
Estada d’1 nit (abr. 2025)
Verificada

10/10, Excel·lent

Lisa K.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Cozy crib!!! I feel so rested!!!

Relaxing, cozy and very cute!
Estada de 2 nits (gen. 2025)
Verificada

10/10, Excel·lent

Brittney W.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Cute clean cabin

New cute and clean cabin. Close to town.
Estada d’1 nit (maig 2025)
Verificada

10/10, Excel·lent

Charles

Great property very clean
Estada de 2 nits (oct. 2023)
Verificada

10/10, Excel·lent

Blake W.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Nice place

The cabin was very clean and the king bed was extremely comfortable. The shower was extremely nice
Estada d’1 nit (jul. 2024)
Verificada

8/10, Bé

DEANNA H.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Anniversary

It was great!
Estada d’1 nit (nov. 2023)
Verificada

10/10, Excel·lent

Arjun

Què li ha agradat: Estat de l’allotjament i instal·lacions
Good
Estada de 2 nits (març 2025)
Verificada

10/10, Excel·lent

Gabrielle

Què li ha agradat: Neteja, comoditats, estat de l’allotjament i instal·lacions, comunicació
Beautiful place! My boyfriend and I are celebrating our anniversary and decided to stay here ! In the future we are going to try to rebook! Wonderful !
Estada de 2 nits (des. 2024)
Verificada

10/10, Excel·lent

Amy F.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Perfect cozy cabin!

We had a great weekend! Property was clean and had everything we needed. It’s in a great, quiet location. There are other properties near by but you still have some privacy. The furniture was comfortable and there was plenty of space!
Estada de 2 nits (des. 2024)
Verificada

10/10, Excel·lent

Amber

Què li ha agradat: Neteja, comoditats, estat de l’allotjament i instal·lacions, comunicació
My family and I (3 folks total) stayed at this property for a night and all enjoyed it. The beds were extremely comfortable and the layout was so cute. The property owner was also absolutely wonderful to talk to and was very welcoming. 10/10 all around!
Estada d’1 nit (abr. 2024)
Verificada

10/10, Excel·lent

SHOKOOFEH M.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

We would like to thank you the team that prepared this property.

We stayed two nights, the property was exactly what as advertised. Very clean and comfortable. We will come again. Thank you
Estada de 2 nits (març 2024)
Verificada

10/10, Excel·lent

lourdes

Què li ha agradat: Neteja, estat de l’allotjament i instal·lacions i comunicació
The property was exceptionally clean and safe. The location a little hard to find. Recommend finding it in daylight. Otherwise all was enjoyable.
Estada d’1 nit (gen. 2025)
Verificada

10/10, Excel·lent

Tracy M.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Perfect weekend!

The cabin is both beautiful and immaculate. Rustic setting with all modern amenities. Hochatown is adorable and has lots of attractions and activities. Distillery tour was informative and entertaining. Highly recommend this cabin! It will not disappoint.
Estada de 2 nits (juny 2023)
Verificada

8/10, Bé

Jermeshia T.

Què li ha agradat: Ubicació, precisió de l’anunci

Nice

the property was very nice. It was clean the only thing was the dishwasher was still loaded from last guest and the downstairs bed may have had pet hair. we just decided to sleep up stairs since it was just me and my husband.
Estada d’1 nit (abr. 2024)
Verificada

10/10, Excel·lent

William

Què li ha agradat: Neteja, estat de l’allotjament i instal·lacions i comunicació
Quaint little cabin that feels totally in the woods, even though it is only a mile from the cabin into Broken Bow. We rented it for our 44th wedding anniversary and enjoyed it very much. Hot tub on a cool evening made it even better. We didn't cook while there, but all the appliances look new and in good working order. Really good hot water for showers. Huge shower! We really enjoyed our time there.
Estada de 2 nits (abr. 2024)
Verificada

8/10, Bé

Jessica D.

Què li ha agradat: Neteja, entrada, comunicació, precisió de l’anunci

Honeymoon Stay

We absolutely loved the cabin! It was secluded but still pretty close to the town of Broken Bow. We were a bit disappointed in the actual town, since we didn’t go to the lake. There were a few things that didn’t work in the cabin when we arrived: A few light switches/ bulbs and some jets in the hot tub. Other than that, our trip was exactly what we needed.
Estada de 2 nits (febr. 2024)
Verificada

10/10, Excel·lent

Jon S.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Quick getaway

Property was very nice and clean, and exactly what we needed to relax and get away for a few days. The hot tub gave us the most enjoyment. We used it daily. Couple of suggestions: the couch needs replacing. It is worn out and caved in in the middle. Also, the fire pit area outside needs to be leveled. The area is almost unusable because of the drastic slope of the area.
Estada de 4 nits (abr. 2025)
Verificada

4/10, Deficient

Brian W.

Què li ha agradat: Entrada
Què no li ha agradat: Neteja, comunicació i precisió de l’anunci

Renter

Cabin was very subpar, cheap silverware, and cookware paint came off of the pans. There was no soaps or shampoos in the shower. The bedding was not clean in the back porch was filthy. There was algae in the hot tub
Estada d’1 nit (març 2025)
Verificada

8/10, Bé

Starling B.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
The cabin was great. The pictures are somewhat misleading but not egregiously so. The hot tub was clean and hot which was what we were hoping for after a long day on the road. We saw another posting in the user feedback regarding the couch being worn out and that turned out to be far worse than stated. The couch is almost unusable as the springs are so worn out and uncomfortable to sit in. We had to pile the pillows in the seat to even make it usable. The host definitely needs to change this thing out with urgency. The pricing was Ok, a bit high for what you are getting but we wouldn't say pass on this one. The owner communicates well but they definitely worry about pets as they asked 3 times if we were brining any so I would recommend passing if you have pets along for your vacation. The only other thing that would help is if it had a Keurig coffee maker as it had only a brew Mr. Coffee style which caused us to have to run to town.
Estada d’1 nit (gen. 2026)
Verificada

6/10, Acceptable

Debbie O.

Què li ha agradat: Entrada, precisió de l’anunci
Què no li ha agradat: Neteja, comunicació

Weekend Birthday Getaway

The cabin itself was very nice but not really secluded or private. You have other cabins all around you and there’s lots of traffic noise. It is kinda hard to find because there’s no sign on the side road telling you that you’re there and it looks like someone’s driveway. We did enjoy our stay, but they need to invest some money and upgrade the broke down filthy couch (we bought a cheap blanket to cover it) and it definitely needs a new mattress in the downstairs bedroom.The hot tub is a nice feature but where it’s located makes it very hard to remove the lid for use.
Estada de 3 nits (març 2025)
Verificada

6/10, Acceptable

David H.

Què li ha agradat: Neteja
Què no li ha agradat: Entrada, comunicació i precisió de l’anunci

Meh

Nice cabin but lots of communication breakdown. Advertisement of cabin could be more honest. Asked for 250.00 deposit after we paid for the booking, terrible way to do business. The cabins are a few hundred feet off the highway, very noisy, lots of construction work ongoing early and late. Nice cabin but bring your own kitchen equipment if you want to cook.
Estada de 2 nits (oct. 2022)
Verificada

2/10, Horrible

Randall Z.

Què no li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Cancellation ignored

Cancelled (2/27/24) reservation: VRBO sent message, I sent message, I called left message. All ignored and no response. I know only partial refund was applicable, but still full charge as cancellation was ignored. Why would I recommend.Cancelled and did not stay at location. VRBO was no help as they said contact prop. mgr. which did not respond to cancellation
Estada d’1 nit (abr. 2024)
Verificada

10/10, Excel·lent

Lindsay J.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Weekend getaway

We loved our stay in this adorable cabin! We stayed just before a huge snowstorm, and the owners offered us to stay a few extra days free of charge. We had to get back but it was such a nice offer. Loved the hot tub, fishing at the state park and enjoying the beauty of Broken Bow!
Estada de 2 nits (febr. 2021)
Verificada

6/10, Acceptable

rachelle a.

Què li ha agradat: Neteja, entrada, ubicació, precisió de l’anunci
Què no li ha agradat: Comunicació

Beautiful Property but Terrible Communication

We absolutely loved the cabin and our time there! However, the communication was terrible. We were going during an ice storm and tried to communicate prior to coming if moving dates was a possibility. We didn’t hear back from the VRBO communicator until the morning of our check-in, telling us we could reschedule. However, we had already made our way to Broken Bow to stay in a hotel in order to beat the storm. We had contacted VRBO customer support, which put us in contact with the owner (she was very helpful, but she is not the same person as the VRBO contact) prior to us making our way down there, but it didn’t seem that they had communicated with each other. We were told that the cabin wouldn’t be cleaned prior to our arrival due to the ice storm, so we agreed to clean it ourselves. We were told that we would be refunded for the cleaning fee, but we never received the refund. When I inquired about this after our stay, I got one reply telling me the fee was for cleaning. I reminded her of our situation and never heard back. I hate to complain because we loved the property, but the lack of communication and not honoring their offer to refund the cleaning fee was truly unprofessional.
Estada de 4 nits (febr. 2021)