4/10
I booked 2 nights and 2 rooms with Westgate Branson Lakes resort. I booked them separately (booked one night and then a few days later added a second night). Instead of allowing us to stay in the rooms we were in the first night, the facility told us we had to move rooms. This trip was for 5 women, so you can imagine we had quite a bit of “stuff”. Once we loaded all of our belongings and got into the “new” room, it was identical. Nothing different at all. We were never given a good reason for needing to move. It just seemed useless and the staff didn’t seem to care about our inconvenience at all. Staff was very dismissive.
Susan
Estada d’1 nit (juny 2025)