Cliff House Hotel

Allotjament de 4.0 estrelles

Selecciona les dates per veure els preus

Opinions

8,8 sobre 10,
Excel·lent

Serveis populars

  • Aparcament inclòs
  • Restaurant
  • Bar
  • Servei d'habitacions
  • Servei de neteja
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Inicia la sessió per veure els descomptes i els avantatges aplicables. Com més aventures, més recompenses!

Sobre aquest allotjament

Cliff House Hotel

  • Hotel de 4 estrelles a prop de Parc nacional de New Forest
  • A Cliff House Hotel t'esperen un jardí, un bar i un restaurant. Regala't una manicura o una pedicura o algun altre servei de l'spa. No perdis la connexió gràcies a la wifi gratuïta a les zones comunes.
  • També gaudiràs dels avantatges següents durant la teva estada:
    • Aparcament sense assistència gratis
    • Caixa forta a la recepció, mobiliari a l'aire lliure i premsa gratuïta al vestíbul
  • Característiques de l'habitació
  • Totes les habitacions estan moblades individualment i presenten avantatges com ara barnussos. També s'inclouen serveis i instal·lacions com caixes fortes i cafeteres exprés.
  • Entre els serveis i les instal·lacions extres, s'inclou el següent:
    • Articles de tocador gratuïts i assecadors de cabells
    • Televisors de pantalla plana amb canals per cable
    • Armaris robers o de rebost, bullidores elèctriques i calefacció

Allotjaments similars

Polítiques

Entrada

Hora d'inici del registre d'entrada: 15:00. Hora de finalització del registre d'entrada: 22:00.

L'entrada abans de l'horari establert està subjecta a disponibilitat.

Càrrec per fer el registre d'entrada abans de l'horari establert: 25 GBP.

Registre d'entrada sense contacte

L'entrada més tard de l'horari establert està subjecta a disponibilitat.

Càrrec per fer l'entrada més tard de l'horari establert: 25 GBP entre les 22:00 i les 01:00.

Edat mínima per fer el registre d'entrada: 18 anys.

Sortida

Hora límit per al registre de sortida: 10:00.

Registre de sortida sense contacte

Instruccions especials d’entrada

L'horari de la recepció és el següent: 08:00-18:00, cada dia

La recepció compta amb personal durant un horari limitat

Si tens previst arribar més tard de les 18:00, contacta amb l'allotjament amb antelació mitjançant la informació que trobaràs a la confirmació de la reserva

La informació proporcionada per l'allotjament pot estar traduïda mitjançant eines de traducció automatitzada

Mètodes d’accés

Recepció (horari limitat)

Animals de companyia

No s'admeten animals de companyia (però sí animals de servei, sense cap càrrec addicional)

Nens i llits addicionals

En aquest allotjament s'admeten nens

Hi ha llits addicionals disponibles per un càrrec addicional de 25.0 GBP per dia

Hi ha bressols disponibles per 10.0 GBP per dia.

Formes de pagament de l’allotjament

Informació important

Extres opcionals

  • Càrrec per fer el registre d'entrada abans de l'horari establert: 25 GBP.
  • Càrrec per entrada tardana: 25 GBP, per les entrades entre les 22:00 i les 01:00.
  • Càrrec per l'ús del bressol: 10.0 GBP per dia.
  • Càrrec pel llit addicional: 25.0 GBP per dia.

És possible que la llista anterior no sigui exhaustiva o que els impostos no hi estiguin inclosos. Els imports poden variar.

Informació indispensable

Aquest allotjament està gestionat per un amfitrió professional, de manera que el seu oferiment va lligat a la seva professió, empresa o activitat comercial.
En funció de la política de l'allotjament, pot aplicar-se un recàrrec per persona addicional.
En fer el registre d'entrada, és possible que calgui presentar un document d'identitat oficial amb fotografia i una targeta de crèdit o dèbit, o bé abonar un dipòsit en efectiu, per cobrir qualsevol despesa imprevista.
Les sol·licituds especials no es poden garantir i estan subjectes a disponibilitat en arribar; poden aplicar-se recàrrecs.
Per reservar bressols o llits addicionals, els clients han de contactar amb l'allotjament amb antelació
Aquest allotjament accepta targetes de crèdit, targetes de dèbit i efectiu.
No es garanteix l'aïllament acústic de les habitacions
Si cancel·les la teva reserva, estaràs subjecte a la política de cancel·lació de l’amfitrió. D’acord amb la normativa de la UE relacionada amb els drets dels consumidors, els serveis de reserva d’allotjament no estan subjectes al dret de desistiment.

Informació addicional

Aquest allotjament no disposa d'ascensors

Preguntes freqüents

Cliff House Hotel accepta animals de companyia?

No, només s'admeten animals de servei a l'allotjament.

Quant costa aparcar a Cliff House Hotel?

L'aparcament sense assistència és gratuït en aquest allotjament.

A quina hora es fa el registre d'entrada a Cliff House Hotel?

Hora d'inici del registre d'entrada: 15:00. Hora de finalització del registre d'entrada: 22:00. Es pot fer el registre d'entrada abans de l'horari establert. Cal abonar la taxa següent: 25 GBP (servei subjecte a disponibilitat). Es pot fer una entrada tardana (22:00-01:00) per la taxa següent: 25 GBP.

A quina hora es fa el registre de sortida a Cliff House Hotel?

Registre de sortida: 10:00.

On es troba Cliff House Hotel?

Aquest hotel es troba a Southbourne. A més, tindràs Platja de Southbourne a 0,8 km i Platja de Bournemouth a 3,7 km. Platja de Boscombe i Parc dels Reis també són a menys de 3 km. Estació de Pokesdown for Boscombe és a 20 min a peu.

Puc cancel·lar de manera gratuïta la meva reserva i obtenir un reembossament complet?

Sí, aquest allotjament ofereix cancel·lació gratuïta en una selecció de tarifes d'habitació per proporcionar més flexibilitat. Consulta la política de cancel·lació aplicable al nostre lloc web per obtenir més informació sobre les exclusions o els requisits necessaris.

Opinions

Opinions:

8,8

Excel·lent

9,2

Neteja

8,4

Comoditats

9,2

Personal i servei

8,6

Estat de l’allotjament i instal·lacions
Puntuació 10: Excel·lent. 79 de 137 opinions
Puntuació 8: Bo. 33 de 137 opinions
Puntuació 6: Acceptable. 15 de 137 opinions
Puntuació 4: Deficient. 8 de 137 opinions
Puntuació 2: Horrible. 2 de 137 opinions

Opinions

Verificada

10/10, Excel·lent

Jon

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions
Friendly and helpful staff. Great room and food. Good location for my stay, a short walk to shops and other amenities.
Estada d’1 nit (set. 2022)
Verificada

8/10, Bé

Maureen

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions
It was the second year that I had stayed at the hotel so it was good to have something familiar and was convenient to my family for transport.
Estada de 2 nits (ag. 2022)
Verificada

8/10, Bé

Susan

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Good for an overnight stay

We had a downstairs room which had a nice bathroom. Very quiet on our visit and not many people staying and breakfast was good
Estada d’1 nit (ag. 2023)
Verificada

8/10, Bé

Jeff

Què li ha agradat: Neteja, personal i servei i estat de l’allotjament i instal·lacions
Very friendly and helpful staff. Quick and easy walk to the sea front.
Estada de 2 nits (ag. 2023)
Verificada

10/10, Excel·lent

Cecile

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació
Geat location a few minutes walk from a lovely beach. There were also several restaurants less than a 10 minute walk from the hotel. We had a very comfortable room that was spotlessly clean and great spacious bathroom. Breakfast was very good and there is a lovely garden if you want to sit outside and have a drink.
Estada d’1 nit (juny 2023)
Verificada

8/10, Bé

Viatger verificat

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Lovely small hotel

The staff couldn’t have been more helpful. Lovely modern, clean room. Excellent bathroom. Breakfast good. Quiet location but close to amenities, transport and beaches.
Estada de 3 nits (abr. 2023)
Verificada

6/10, Acceptable

Jenny

Què li ha agradat: Neteja, comoditats
Què no li ha agradat: Personal i servei, estat de l’allotjament i instal·lacions
Nice hotel in a quiet and great location but some rooms need some maintenance. Staff could be more welcoming.
Estada d’1 nit (febr. 2023)
Verificada

10/10, Excel·lent

Laura

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Lovely stay - great service

Lovely stay- impeccably clean super service from the staff. Quick and tasty breakfast service. Really comfortable room. No Nespresso machine or biscuits as advertised on website but did have kettle/tea/instant. Would still rate 5/5 due to service and comfort/cleanliness.
Estada d’1 nit (ag. 2023)
Verificada

10/10, Excel·lent

Andre

Què li ha agradat: Neteja, personal i servei i estat de l’allotjament i instal·lacions
Staff went far beyond the norm, especially Alice who was so helpful and friendly and between her, Richard and other staff made us feel so welcome at the hotel. Furthermore, the position was perfect, a block away from Southbourne beach, with easy access to hotspots, especially cycling etc. Will definitely go back, especially on a Monday/Tuesday as nice and quiet…
Estada de 2 nits (juny 2023)
Verificada

4/10, Deficient

Susan

Què no li ha agradat: Personal i servei, estat de l’allotjament i instal·lacions i comoditat de l’habitació

Give a miss

No hot water for a shower, no working kettle, no light to do makeup/ hair. Hotel rundown. Staff pleasant. Food lacking.
Estada d’1 nit (maig 2023)
Verificada

6/10, Acceptable

Viatger verificat

Què li ha agradat: Neteja, personal i servei
Què no li ha agradat: Estat de l’allotjament i instal·lacions

Pleasant but a few issues

On arrival, staff were very friendly and had no issue with us checking in early. Rooms were very clean but slightly dated. Shower had very poor pressure and temperature control. Bed was good size. Unfortunately, we had to get up at 1am to tell the next door room to stop shouting. Not sure we would return despite the great location.
Estada de 2 nits (abr. 2023)
Verificada

6/10, Acceptable

Robert

Què no li ha agradat: Personal i servei
This hotel was below normal standards, the room was sufficient, clean and tidy. We stopped two nights and the room was not attended or cleaned after the first night. The problem was downstairs in the dining room at 7 pm when various key menu items were not available ie, fish and chips, chicken pies leaving and the service was nearly non existent, waiting 1/2 hour for drinks. I rated the food 2/10. Breakfast was basic on hot plates rate that at 0/10 All in all very bad experience.
Estada de 2 nits (juny 2023)
Verificada

6/10, Acceptable

Lara

Què no li ha agradat: Neteja, estat de l’allotjament i instal·lacions
In morning breakfast area not prepared during hours specified. One morning was a mess as not cleaned from night before. Felt uncomfortable. Carpet and furnishing needs updating. Had to figure out how to turn on the shower due to a button in the living area. Had no one onsite to assist.
Estada d’1 nit (juny 2023)
Verificada

10/10, Excel·lent

Susan

Què li ha agradat: Neteja, personal i servei
Què no li ha agradat: Comoditats
Richard and Allison were great. Very friendly snd helpful carried our cases to the room. The housekeeper Gee was fabulous, kept our room clean every day and if we needed any extra tea and suger she was obliging. Always happy and very friendly. The dining area was grubby and worse for wear. Breakfast was pore hardly had any choice not even having fresh fruit. Didn't like the idea that you had to use the communal pot of jam and marmalade. Not hygienic. I ordered eggs on toast only to be told to get my own toast by the waiter.
Estada de 7 nits (ag. 2023)
Verificada

6/10, Acceptable

Yvonne

Què li ha agradat: Personal i servei, comoditat de l’habitació
Què no li ha agradat: Estat de l’allotjament i instal·lacions

One night stay.

The two members of staff we met were very helpful. The hotel appeared quite run down and our bathroom door did not shut. However, we were offered another room promptly . Unaware that no restaurant on a Monday or Tuesday. Breakfast disappointing - as limited choice. Apparently the hotel was waiting for delivery. One couple told there was only one egg left . It was obvious that the hotel is in the process of closing down. We should have been advised of limited options. Probably would have booked elsewhere.
Estada d’1 nit (ag. 2023)
Verificada

6/10, Acceptable

Viatger verificat

Què li ha agradat: Neteja, personal i servei
Què no li ha agradat: Comoditat de l’habitació

Nice location.

The hotel itself is situated in a pleasant residential area, within easy reach of the beach and surrounding towns. The staff are very friendly and helpful. The room was well appointed with water, teas and coffees and a coffee machine. Bathroom had plenty of toiletries, bath and separate shower. Everywhere was clean in both the shared spaces and rooms. Nice bar / lounge on site. However, we both found the beds too hard, the TV didn’t always work and there was a very noisy boiler next to our room that fired up before 7.30 every morning and stayed fired up for the next 12 hours. An unpleasant wake up call every morning. I think staff might also sleep on the top floor and playing music loudly at 11 at night was a bit much and constantly walking around the room - although when we tried to speak to staff about it, they blamed the noise on ghosts! A buffet breakfast is at the weekends, but I would do one every day and not just waitress service during the week, Good choice for breakfast and all hot too.
Estada de 3 nits (oct. 2022)
Verificada

10/10, Excel·lent

Terrilee

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions
Very nice property in a residential area. Excellent staff. Awesome breakfasts that are included each morning from 8 to 10 am. Located just a couple of blocks from the sea and just a few blocks to lots of shops and restaurants. Guests should be aware that this "hotel" is really a cross between a B&B and hotel. If you are arriving on a Sunday, Monday or Tuesday after 4 pm or between Wednesday to Thursday after 8 pm the front door will probably be locked. There is a telephone number to call mounted on the front door so someone can let you in. However, if you are arriving from out of Country you will have to take your cell phone off "airplane mode" and incur long distance charges if your cell phone package does not include such calls. Once you have checked in your room key will open both the front door and room. If you have difficulties with walking/climbing stairs make sure you book a room on the ground floor as there is no elevator access to rooms on the second and third floors.
Estada de 5 nits (nov. 2022)
Verificada

6/10, Acceptable

Marcus

Què li ha agradat: Neteja, personal i servei

Mixed feelings

The hotel is ideally placed for the beach which is just a few mins walk away. It has a small free car park and quite a large outside area. All the staff were very pleasant and helpful. The room was a reasonable size and clean. However, on arrival we did expect we would be able to get lunch, just a sandwich or something similar but the other kitchen was closed due to lack of food? There is no food available any week on Mondays or Tuesdays after 4pm which is disappointing. There a Greenking chain pub on the seafront. We did ea on Wednesday evening but it was rather a limited menu which would make it difficult to eat there every night. Food service stopped at 8pm and the bar shut at 9pm. Thevfood 2as good well cooked and enjoyable. We also disliked the shower and were glad to get home to have a real shower. There is a notice in the bathroom asking guests to be patient because it takes a long time for the water to run through.This was not the problem, the problem was the tap did not transfer all the water to the shower head and it was only a dribble It was a shame because it could have been very very nice
Estada de 4 nits (ag. 2022)
Verificada

10/10, Excel·lent

Andrew

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació
It was a surprise for my other half & she loved it. Very comfortable, very clean. Nice touch with coffee machine. We had seen your hotel on four in a bed 👍
Estada d’1 nit (set. 2022)
Verificada

6/10, Acceptable

Phil

Què li ha agradat: Neteja, personal i servei
Què no li ha agradat: Comoditats, estat de l’allotjament i instal·lacions
Awful shower. Tiny wash basin yet huge bathroom. No power socket near bed. Breakfast unappealing.
Estada d’1 nit (set. 2022)
Verificada

10/10, Excel·lent

Julie

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Wonderful hotel

We stayed at the Cliff House hotel for 3 nights. We had a warm welcome when we arrived and shown to our room at 10am which definitely was a big bonus. The hotel was very clean and our room was spotless. In all the years we have been staying in hotels, the breakfast was amazing. All freshly cooked and lots of choice too. We would definitely recommend staying here and will be coming back when we visit the area again
Estada de 3 nits (set. 2022)
Verificada

4/10, Deficient

Michael

Què no li ha agradat: Personal i servei, estat de l’allotjament i instal·lacions

The garden is not as per the picture. It’s untidy.

Arrived in the middle of a very large charity event. Very noisy.staff more focussed on the event than on residents. No restaurant or bar meals available at this time. If we had known this we would not have booked. The following day we thought we would eat in the hotel. Arrived in the bar at 5pm to be told they had stopped serving and the chef had gone home. Breakfast was a buffet affair which offered very poor choice if you were a vegetarian. There was an alternative breakfast menu but this was not advertised and we only stumbled across it three days in. Then it felt like it was a bit of a chore for them to prepare something else. To leave the hotel from our room we had to walk through the breakfast room. On one day the room had been hired out to someone to conduct hearing tests and they could get irritable if the were disturbed. So we were asked to exit the hotel, during this time, via the tradesman side door. Housekeeping was hit and miss with us having to track a member of staff down to replenish tea/coffee. For the first 3 days the cold water in the shower ran as hot as the hot tap making it uncomfortable to have a shower. This apparently happens quite often and after a plumber was called the cold tap ran just as warm rather than hot. Wallpaper was starting to peel off the wall in the room. The rooms were a decent size, nicely decorated and comfortable but things like wallpaper peeling away from the wall detract from this. The hotel is well located for the beach
Estada de 7 nits (ag. 2022)
Verificada

8/10, Bé

Roger

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Weekend break

Good location for beach, shops, restaurants and cafes. Hotel very clean with good restaurant menu. Well stocked bar. Breakfast was just OK. Cooked meal on day 1 was overcooked. TV's in rooms only worked intermittently due to aerial issues.
Estada de 2 nits (jul. 2022)
Verificada

8/10, Bé

Sarah

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions
I have staywd a few times now and I am happy with the service and staff and welcoming and friendly.
Estada de 2 nits (juny 2022)
Verificada

10/10, Excel·lent

Viatger verificat

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

A fabulous little gem!

We had a brilliant stay, the hotel is small and really welcoming. The room was beautiful and spacious with lovely extra touches. Breakfast was fabulous with good quality produce. This was a real little gem with lovely staff. I willl definitely be back!
Estada d’1 nit (juny 2022)