2/10, Horrible
James
14 de set. de 2025
They were supposed to put a $50 dollar hold on our room, instead they put two $50 dollar holds on our room. This happened at Travelodge in Longmont, CO. My wife went to the desk and complained. She was told they would remove one of the holds. They told her the system updated at midnight and one of the holds would be removed. We were supposed to check the next morning and if the hold was not removed to let them know. The hold was not removed and she again went back to the desk, They told her not to worry that there would be no charge. They lied!. They also said if there was a charge to contact them. Good luck with finding a direct number to them. We did have a $50 dollar damage charge on our room. I am in my late 60's and my wife is in her early 60's. There was no damage to the room. Beware of their double charge. I will never stay at another Travelodge again. This happened to us on an extended vacation. We were on the road for over 3 weeks and this is the only problem we ran into with hotel. Most host were extremely nice.
James
Estada d’1 nit (set. 2025)