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"First impression of the hotel at check-in was exceptional- Stephen was very welcoming and friendly, and we knew it was going to be an incredible stay! In fact, encounters with the staff from bartender, restaurant and housekeeping were all friendly, engaging, and positive. The location was serene and relaxing with incredible 360-degree views of mountains and pastures! Inside, there were several cozy areas to relax and unwind. I would also recommend booking a dinner reservation for fine dining as...

"Nice room & great location. Dinner was excellent although, strangely, they only offer a “single sitting at 19:30."

"Of all the Royal Oaks in the world this one was amazing. All expectations were exceeded. Room was super comfortable. Food was top notch."

"Freshly cooked breakfast, staff very friendly and helpful, room very clean and comfortable."

"Lovely hotel. Super helpful staff and good value. Would recommend."

"Centrally situated near to all amenities. My single room was basic but comfortable enough, spotlessly cleaned every day and quiet. Breakfast (included) was plentiful and well cooked and presented. I recommend that you check the hot water on entry as when I checked in I wsinceas very tired after my journey and piled into bed. In the morning I found I had no hot water in sink or shower and went to reception to complain. No problem says the girl, I'll be up in 5 minutes to switch it on. Maybe the...

"Lovely, spacious family room. It was very clean and spotless. Tea and coffee making facilities and biscuits. Really friendly and helpful receptionist."

"Very pleasant"

"Lovely two-night stay - made the more so by attentive staff and excellent cuisine. Thank you."

"I needed an overnight stay en route to scotland . Cartref was easy to get to from M6 and felt clean and cosy. Traffic was a little noisy ( I had to open window due to heatwave) but the host thoughtfully supplied earplugs as well as various other "extras " for myself and the dog. Shared bathroom was clean and easily accessible. I would recommend Cartref if visiting Carlisle or just passing through and i would certainly consider staying here again if in the area."

"Really loved out stay at Little Mell Fell. Great instructions to find it. Set up really well for either a couple or a family of 4. Love that it's pet friendly. Was really clean and felt relatively recently done. The location was great to get around Ullswater and out to the surrounding lakes. "

"Location was good and grounds are spacious to sit out and wander about on a dry day. Building and room in need of some TLC. My room had a burnt iron mark on floor, telephone had no line, staff said they were updating lines. Kettle leaked when it boiled. Side table lamp didn’t work. Dirty marks on bathroom door, bath in need of a good scrub. Had no hot showers during my 2 night stay. I called from my mobile, spoke to a gentleman asking to check it in the morning. The tv remote didn’t work, had...

"An absolute gem! Our host, Hazel was wonderful and knowledgeable of the area. The gardens are amazing! Would make a point of returning there!"

"Excellent host, great breakfast & a lovely place to stay."

"The room was not clean."