2/10, Horrible
Kisha
Viatge en família amb nens petits
10 d’ag. de 2025
Run was run down properly cared for furniture had unidentifiable stains on it walls had stains on them. Linen was dingy. Me and my 9 yr old felt very uncomfortable. totally unacceptable conditions for this brand it was like a downtown hang out spot. The pool was not as clean as it should be. I picked this hotel because of pool for my child. Who wanted to swim on our over night stay. Tv in room was grainy a totally poor connection. I spoke with manager who did change our room He made excuses about hotel needing up grades and wasn’t sure if next room would be better. ( it was a measure better) We travelled 9hrs and got in after 6pm to late to cancel and find another place to stay. We had another7 hr drive to our destination I needed to rest. I ordered food from Boston bowl and stayed and entertained my child there as not to have so much time in room( money spent I honestly didn’t want to) I mentioned my disappointment to one of the staff there and they also said this was not the best place to have stayed. This experience with reserving a room off this sight and trusting that it will be a clean safe place will never happen again. For the money I paid I expected much more. I also took pics and emailed the corporate office. This brand in this location was absolutely terrible!!!!!!!




Kisha
Estada d’1 nit (ag. 2025)