4/10, Deficient
John
Viatge en parella
11 de jul. de 2025
Què no li ha agradat: Neteja, comoditats
Where to start, for one it's too far from everything and every time you get a e-tricycle it cost between 300-400 pesos each way to go somewhere. If you wait on their shuttle bus it will take all day just waiting on a bus. Second is got to the room the sheets were dirty it looked like someone had slept in the bed a week before we arrived and pubic hair all in the sheets. So, the bed lining had not been changed until I requested it. Third thing I did not come to the Philippines to learn how to take a cold shower. When brought this to the front desk they did offer to switch rooms but why should I have to ask to have the simples task done after we moved in our room. After I complained about the room and told them I was leaving they didn't even have maid service clean up the room after. I turned on the light for the maid service to clean-up. They sent a fruit dish to the room instead of fixing my problems with the room. I stayed 1 night of 3 I was supposed to stay. I moved to a different hotel to finish my stay on Boracay Island. The Staff are polite and well-groomed, but they should learn how to clean better. This was not a very nice experience for I have stayed in several other hotels on Boracay Island before this does not even come close to the others as being rated as a 9.2 as you have this listed. Thank you for the bad experience on Boracay Island.
John
Estada de 3 nits (jul. 2025)